Consumer and Commercial Robots

What are consumer and commercial robots?

Consumer and commercial robots — which are often used to support and improve people’s quality of life, increase work efficiency and productivity, improve customer service, increase operational flexibility, and enhance brand value — include the following: 

Advancing the safety of robotics with testing and certification

Consumer and commercial robots generally operate in public places, in commercial environments and in homes near humans, so increasing the safety of robots operating in environments where people are present is important. In addition to mechanical and electrical safety, additional safety concerns must be addressed, such as those associated with robot-human interaction. We can help manufacturers demonstrate safety and increase confidence that their robot products meet safety and performance requirements, which can protect brand reputation and build consumer trust.

How UL Solutions can help

UL Solutions is a global leader in safety science. Together with UL Standards & Engagement, we have been actively participating and engaging in the development of safety standards for consumer and commercial robots.

We can provide certification for ANSI/CAN/UL 3300, the Standard for Service, Communication, Information, Education and Entertainment Robots — SCIEE Robots, and ISO 13482, Safety Requirements for Personal Care Robots, as well as functional safety services, evaluation and certification of components used, electromagnetic compatibility (EMC) testing, and interoperability testing. With our deep technical expertise, we can:

• Help with a preliminary investigation at the design stage of your products to assist you in building a safety framework/road map for your innovative products.
• Evaluate products for compliance with standards and regulations for their target markets (market access) and help bring innovative robot technologies to market faster.
• Help increase confidence in the quality, performance and reliability of their products, differentiating them against their competitors.
• Evaluate whether products work as expected with other relevant devices  and technology platforms

Our trusted reputation and third-party testing procedures support you in elevating your brand while building credibility and helping bring innovative products to market. The UL Mark is one of the most widely recognized and trusted symbols for consumers and code authorities globally, giving UL Certified products a path to market acceptance.

Our worldwide presence allows us to provide services in the local language and offer access to our collaborative global network of safety, regulatory and engineering experts.