Consumer and Commercial Robots

What are consumer and commercial robots

Consumer and commercial robots, which are used to support and improve people's quality of life, increase work efficiency and productivity, improve customer service, increase operational flexibility and enhance brand value, include the following: 

Advancing the safety of robotics with testing and certification

Consumer and commercial robots generally operate in public places, in commercial environments and in homes near humans, so increasing the safety of robots operating in environments where people are present is important. In addition to mechanical and electrical safety, additional safety concerns must be addressed, such as those associated with robot-human interaction. We can help manufacturers demonstrate safety and increase confidence that their robot products meet safety and performance requirements, which can protect brand reputation and build consumer trust.

How UL Solutions can help

UL Solutions is a global leader in safety science. Together with UL Standards & Engagement, we have been actively participating and engaging in the development of safety standards for consumer and commercial robots.

We can provide certification for UL 3300, Outline of Investigation for Service, Communication, Information, Education and Entertainment Robots, and ISO 13482, Safety requirements for personal care robots, as well as functional safety services, evaluation and certification of components used, electromagnetic compatibility (EMC) testing, and interoperability testing. With our deep technical expertise, we can:

• Help with a preliminary investigation at the design stage of your products to assist you in building a safety framework/road map for your innovative products.
• Evaluate products for compliance with standards and regulations for their target markets (market access) and help bring innovative robot technologies to market faster.
• Help increase confidence in the quality, performance and reliability of their products, differentiating them against their competitors.
• Verify that products work as expected with all other relevant devices and conform to all appropriate standards and technology platforms.

Our trusted reputation and rigorous testing procedures support you in helping you elevate your brand while building credibility and helping bring innovative products to market. The UL Mark is one of the most widely recognized and trusted symbols for consumers and code authorities globally, giving UL Certified products a path to market acceptance.

Our worldwide presence allows us to provide local services in the local language and access to our collaborative global network of safety, regulatory and engineering experts.

Our offerings for consumer and commercial robots

1. Safety
   • UL 3300, the Outline of Investigation for Service, Communication, Information, Education and Entertainment (SCIEE) Robots
   • EN ISO 13482 - Safety requirements for personal care robots
   • UL 3320, the Outline of Investigation for Robotic Commercial Kitchen Equipment
2. Functional safety
   • IEC 60730-1 Annex H
   • ISO 13849-1
   • UL 5500, Standard for Safety for Remote Software Updates
   • UL 60730, the Standard for Automatic Electrical Controls for Household and Similar Use
3. Components
   • Battery safety testing
   • Charger safety testing (UL/IEC 62368-1)
4. Additional relevant services
   • Interoperability testing
   • Wireless device testing and certification
   • IEC 61000-4, electromagnetic compatibility (EMC) testing
   • Cybersecurity (IoT device security rating)
   • Global market access
   • Laser optical radiation testing
   • UL Marketing Claim Verification
   • Energy efficiency testing and certification
   • UL 8802, the Outline of Investigation for UV Germicidal Systems
   • UL 8803, the Outline of Investigation for Portable UV Germicidal Equipment With Uncontained UV Sources