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AI Data Privacy Marketing Claim Verification

The usage of AI is skyrocketing, but concerns about data privacy are growing. We verify whether appropriate security measures exist to protect data privacy.
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Overview of AI data privacy services

The usage of AI is growing dramatically, but concerns remain — 57% of global consumers view the use of AI as a significant threat to privacy, according to a 2023 study.[2] For myriad reasons, customers are wary about the status of their personally identifiable information.

Creating trust is a critical component for stakeholders, who face a skeptical public when it comes to AI and data privacy.

UL Solutions’ data privacy program resides within the 11 safety principles we apply to AI safety assessment, under the pillar of ethical AI usage. Within this particular effort, we use a comprehensive framework to verify that appropriate security measures exist to protect data privacy, focusing on the AI algorithm used for user data collection, storage, protection and exposure. Successful completion of an assessment can result in a UL Solutions Marketing Claim Verification certificate and UL Verified Mark.

Custom UL Verified Mark for AI Algorithm Data Privacy

Benefits of AI data privacy work

As AI usage proliferates, the element of trust becomes increasingly important. We are a global safety science leader, and our objective assessment can increase confidence that a brand’s marketing claim is reliable, truthful and credible.

Goals of AI data privacy verification process

Side view portrait of two people looking at surveillance camera footage in security center, blue tones
Side view portrait of two people looking at surveillance camera footage in security center, blue tones

Benefits of AI Data Privacy Work

As AI usage proliferates, the element of trust becomes increasingly important. We are a global safety science leader, and our objective assessment can increase confidence that a brand’s marketing claim is reliable, truthful and credible.

Verification processes

UL Solutions has established specific processes that evaluate whether a customer has enacted appropriate security measures to protect data privacy. Our methods include:

Validation that data collection is kept to a minimum necessary to fulfill defined use cases and that data is collected with informed consent from individuals.

Data anonymization and pseudonymization

Application of techniques such as anonymization and pseudonymization, as well as evaluation of their effectiveness in preventing re-identification.

Incident response and data breach management

The development and maintenance of an incident response plan for potential data breaches, train staff on how to handle data breaches, and notify affected individuals and authorities promptly in the event of a data breach.

Data storage and access control

Implementation of secure data storage with encryption, the usage of access control mechanisms to restrict data access to authorized personnel only and the maintenance of audit logs to monitor data access and detect unauthorized attempts.

Data processing and usage

The definition of clear purposes for data processing and demonstration that data is used accordingly, incorporating the application of the principle of least privilege while keeping a record of data processing activities.

Data sharing and transfer

Establishing protocols for secure data sharing, including encryption and secure transfer methods, while helping to demonstrate that third parties receiving data adhere to similar — or stricter — data privacy standards.

Model training and validation

The usage of techniques like differential privacy during model training and validation of models with privacy-preserving methods to help show they do not memorize or expose sensitive information.

Transparency and accountability

An assessment of whether customers are transparent with users about how their data is being used and for what purposes and an implementation of mechanisms for users to access, correct or delete their data. Also includes the assignment of clear accountability within the organization for all data privacy matters.

Continuous monitoring and improvement (ongoing)

Continuous monitoring of AI systems for potential privacy risks or breaches, including the latest privacy-enhancing technologies and an examination of the culture of privacy and data protection within the organization.

Compliance and auditing (ongoing)

A regular audit of AI systems for compliance with data privacy regulations and internal policies, including Data Protection Impact Assessments (DPIAs) in which necessary and updated privacy practices are evaluated in response to new regulations, vulnerabilities or privacy-enhancing technologies.

Model deployment and inference

The assessment of risk of data exposure during the inference phase, especially when AI models are accessible via APIs, and the implementation of rate limiting with close monitoring to prevent abuse of model inference for data extraction.

Success story

Marketing claim verification can help build consumer trust in AI-enabled products. Recently, Lenovo became the first AI PC manufacturer to earn an AI Data Privacy UL Verified Mark through the UL Marketing Claim Verification program.

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Team of Corporate Managers Having Meeting in Monitoring Room. They're in State of the Art Facility. Computers have Animated Screens.
Team of Corporate Managers Having Meeting in Monitoring Room. They're in State of the Art Facility. Computers have Animated Screens.

Safeguarding Data Privacy in the Age of AI

Artificial intelligence (AI) is transforming industries, but data privacy risks are rising. Learn more about the risks, evolving regulations and how we can help organizations safeguard data privacy.

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Verify whether appropriate security measures exist to protect data privacy.

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Verify whether appropriate security measures exist to protect data privacy.

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