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Follow-Up Services

Audits of manufacturers’ production facilities and products to determine continued compliance with our requirements.

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Overview

We protect your investment in our certifications by maintaining an ongoing business relationship with manufacturers using the UL Mark.

Throughout the lifetime of a UL certification, we regularly audit a manufacturer’s production facilities and products to determine continued compliance with our requirements. The frequency of inspection is based on the type of product or number of UL Marks applied. Our field engineers conduct factory audits and sampling of certified products to assess continued compliance with our requirements. By protecting the integrity of our certifications, we help add value to your brand.

We share a common goal with you in helping to ensure only those products fully complying with our requirements carry the UL Mark.

We also offer you customized on-site support and training to help you prepare for your first Follow-Up Services (FUS) visit.

Benefits

We share a common goal of seeing that only those products fully complying with our stringent requirements carry the UL Mark.

You’ll benefit from customized on-site support and training to help you prepare for your first FUS visit.

Why UL

We have been testing and certifying products since 1894. We write the Standards for many products and are dedicated to safety and integrity. Working with UL opens up opportunities for you to increase productivity, gain market access, streamline operations, and promote safety. Our dedicated field engineers work with you after your product has been certified to help you understand the required traceability, marking, testing and surveillance requirements. We share a common goal with you: to ensure only those products fully complying with our requirements carry the UL Mark.

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Additional resources

Resources to help you navigate your Follow-Up Services program.

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Marks Hub

An easy-to-use tool that enables you to create a customized version of the enhanced or smart UL Mark.

Get in touch

Let us know how we can help.

Help and support

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