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New to UL Solutions

As a new customer to UL Solutions, we want to ensure you understand how to move through your journey and how we can help your company be successful.

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Welcome to UL Solutions.

As a new customer of UL Solutions, you may have questions about the next step or how to get an answer to an important question. This resource can help you move through your journey with us.

As your partner, we want to enable you to accomplish your goals and share in your successes. This page provides background on UL Solutions and guidance on how to start your engagement successfully. See how can our solutions help you thrive.

Services and offerings to meet your needs

At UL Solutions, we offer an extensive portfolio of services to many unique industries. We provide solutions like testing, inspection and certification (TIC), training, advisory and risk management, decision-making and intelligence to help our customers, based in more than 100 countries, meet important business objectives.

When you work with UL Solutions, you'll find all our evaluations, including certification, auditing or testing services, are built around a collaborative process, shown by the process path below:

Flowchart depicting the new customer journey

If, however, you are a user of our digital applications or advisory services, these offerings cover very specific areas for your company and we definitely recommend that you visit our software page to learn more.

Tools and resources

For new customers with UL Solutions, we want to ensure that you understand this new journey and have access to all the tools and resources available to you and your company.

The myUL® Client Portal is a secure resource for UL Solutions certification customer project files, product information, documents and services needed to drive your company's strategic and financial goals. Through better visibility and insights UL Solutions can help you advance the pace of innovation, drive growth and increase speed to market.

Digital invoices – Invoicing and payments are handled via the UL Solution Invoice site. If you are a certification customer with a myUL account, your account credentials work for both myUL and the invoice portal.

Product databases – Showcase your products on our databases once you complete your evaluation or certification. 

  • UL Product iQ® provides UL Solutions certification information in an easy-to-use, intuitive platform.
  • UL SPOT® provides solutions for architects, manufacturers, professional purchasers and retailers to find sustainable products.

Promoting your achievements – When you complete your work with UL Solutions, we encourage you to promote your achievements to your customers and industry partners. Our certification achievement kit, software promotional kit or testing, inspection and auditing achievements kit will help you understand how best to promote these accomplishments.

Get in touch

We’re looking forward to working with you. If you have additional questions, don’t hesitate to contact us.


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