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COVID-19 Regulatory Updates for Product Certification

Up-to-date information on regulatory changes, deviations, exceptions and extensions that may impact access to your target markets

Map of the continents being connected

The regulatory landscape is changing rapidly and staying on top of market entry requirements is more challenging than ever before. With new information emerging daily, having the most current insights can help you better manage product certifications and approvals in uncertain times.

Visit this page frequently to learn the current status for:

  • Current operational status of certification bodies and authorities
  • Regulatory deviations, exceptions or extensions in place due to the pandemic
  • Contact details to access information about smaller markets and specific certification status

Updates will be made frequently and as quickly as information can be obtained from regulators. If you have questions on specific projects or for countries not listed here, please contact your UL project handler or contact us to reach one of our experts.

*Updated Nov. 13, 2020

Authorities experiencing delays or full shutdown:

Country/Bloc  Regulation Scheme Certification Body Operating Status Closure Timeframe Certificate Issuance Status Additional Considerations
Algeria ARPCE or ANF (Wireless) ARPCE or ANF Back To Normal Undefined Can be issued, expect delays ARPCE - ANF - Current delays occuring with the  transportation of samples and backlog
Angola INACOM (Wireless) INACOM Limited Capacity Undefined Can be issued, expect delays expect minor delays only. 
Antigua and Barbuda MBT (Wireless) MBT Working Remote Undefined Can be issued, expect delays Currently operating under partial lockdown.
Argentina ENACOM (Wireless) ENACOM Working Remote Undefined Can be issued, expect delays 1-2 week delays are expected.  ENACOM has also issued Resolution 771/2020  that extends type approval certificates with expiration dates between March 16 – September 17, 2020 until November 17, 2020. 
Armenia AZINTELECOM (Wireless) AZINTELECOM Back To Normal Undefined Can be issued, expect delays AZINTELECOM -  applications are being received remotely - delay is expected
AzInTelecom LLC, subordinated by the Ministry of Transport, Communications and High Technologies, continues to operate without interruption and successfully during the coronavirus (COVID-19) pandemic.

The organization has made a high level of technical preparations for international and local video conferences and has taken appropriate steps to ensure the continuity of video connections.
Bolivia ATT (Wireless) ATT Working Remote Undefined Can be issued, expect delays  
Botswana BOCRA (Wireless) BOCRA Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Canada ISED (Wireless) ISED Working Remote Undefined Can be issued, expect delays ISED - Delays are expected for equipment certification
Chile SEC Mark (Safety, EE) SEC Working Remote Undefined Can be issued, expect delays SEC - expect delays for Subtel - regulatory office still open
Comoros ANRTIC (Wireless) ANRTIC Limited Capacity Undefined Can be issued, expect delays  
Congo DRC (Wireless) DRC Working Remote Undefined Can be issued, expect delays Staff only processing Type Approvals on Friday. There have also been internal authority changes that may cause additional delays. Expect significant delays.
Costa Rica SUTEL (Wireless) SUTEL Working Remote Undefined Can be issued, expect delays SUTEL - Issuing certificates, with only slight delays. 
Curacao BTP (Wireless) BTP Back To Normal Undefined Can be issued, expect delays  
Custom Union (Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan) EAC Mark (Safety, EMC, RoHS) ROSTEST (Russia)
RCAC (Russia)
ELMAS (Russia)
Bellis (Belarus)
Working Remote Undefined Can be issued, expect delays Russian Ministries have suspended inspection requirements for maintenance of existing certificates until September 17, 2020 and are recommending remote inspections, when possible, or batch certifications for new projects.  Certifiers in Belarus can still proceed with CIG-023 Inspection reports that are less than one year old

For any renewals or annual factory inspection for existing EAC
Certifications, the factory inspection can be postponed by 6
months, or conducted within 3 months of factory location country
being out of COVID-19 quarantine.
Dominican Republic  INDOTEL (Wireless) INDOTEL  Working Remote Undefined Can be issued, expect delays Currently working in small groups at the office; therefore expect delays.
Egypt TRA (Wireless) TRA Limited Capacity Undefined Can be issued, expect delays  
Equatorial Guinea ORTEL (Wireless) ORTEL Working Remote Undefined Can be issued, expect delays Delays are 1-2 weeks due to the absence of many officials.
Ethiopia ETA (Wireless) ETA Working Remote Undefined Can be issued, expect delays  
Gabon ARCEP (Wireless) ARCEP Back To Normal Undefined Can be issued, expect delays ARCEP - some delays are expected
Grenada NTRC (Wireless) NTRC Working Remote Undefined Can be issued, expect delays Only accepted E-mail applications.
Guatemala SIT (Wireless) SIT Limited Capacity Undefined Can be issued, expect delays SIT - accepting electronic applications, minor delays are expected
Guinea Bissau ARN (Wireless) ARN Working Remote Undefined Can be issued, expect delays ARN is accepting applications by email, however the processing of applications internally is a paperwork process and therefore delays are expected
Honduras CONATEL (Wireless) CONATEL Limited Capacity Undefined Can be issued, expect delays Partial work, accept application but delay is expected
Hong Kong EMSD (Safety, EE, Gas) EMSD Limited Capacity Undefined Can be issued, expect delays -The Registration and Permit Office (the Office) at its Kowloon Bay headquarters will open from 9am to 5.15pm from Monday to Friday. Crowd control measures will be implemented at the Office which may lead to longer waiting times. Members of the public can still drop their applications, with cheques for payment within office hours at the collection box located on ground floor at the Kowloon Bay headquarters. The EMSD appeals to the public to minimise visiting its headquarters in person unless necessary, and endeavor to submit their applications, with cheques for payment to the above mentioned address by post. Applicants would be notified on the results by phone or mail. Members of the public should wear surgical masks at all times during their visit to the EMSD headquarters, and comply with the infection control measures including temperature checks and crowd control arrangements.
India TEC (Wireless) TEC Back To Normal Undefined Can be issued, expect delays Test lab and authority are open; however delays are expected.
India WPC (Wireless) WPC Back To Normal Undefined Can be issued, expect delays Test lab and authority are open; however delays are expected.
Indonesia SDPPI (Wireless) SDPPI Limited Capacity Undefined Can be issued, expect delays Split testing and certification during Covid-19. 
• Test labs - operating at 50% capacity, lists of accredited foreign testing laboratories for HKT and non-HKT are now consolidated into one, under Annex I & II of Decision No. 124 of 2020.
• SDPPI Authority - No backlog, assume normal TAT 
             
Iraq ISIRI (Wireless) ISIRI Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Jordan TRC (Wireless) TRC Working Remote Undefined Can be issued, expect delays  The type approval delay can be expected.
Kenya CA (Wireless) CA Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Kuwait CITRA (Wireless) CITRA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Kuwait PAI (Safety, EE) PAI Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Lebanon MPT (Wireless) MPT Limited Capacity Undefined Can be issued, expect delays  Going to office only 1 or 2 days per week due to the building affected by the explosion and the delay still expected
Libya ACI (Wireless) ACI Limited Capacity Undefined Can be issued, expect delays ACI is only working 2 days per week, therefore delays are expected.
Madagascar ARTEC (Wireless) ARTEC Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Malawi MACRA (Wireless) MACRA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Malaysia MCMC (Wireless) MCMC Working Remote December 2020 Can be issued, expect delays SIRIM officer work from home until further notice.

All certifications slightly effected especially those that required sample or onsite audit will be slightly delay.

Testing services continue but with minimum staff , experience delays.
Malaysia ST CoC (Safety, EE, Gas) ST Working Remote Undefined Can be issued, expect delays All management and supervisors, including the officer, will be working from home. Test labs are operating with limited staff.  Therefore, expect delays in both testing and certification. In addition there will be no factory audits for foreign factories until the travel ban is lifted.
Mauritania ARE (Wireless) ARE Limited Capacity Undefined Can be issued, expect delays ARE is working with reduced working hours, therefore delays are expected. 
Mauritius ICTA (Wireless) ICTA Back To Normal Undefined Can be issued, expect delays  
Mexico  CONUEE (Energy Efficiency) CONUEE Working Remote Undefined Can be issued, expect delays  
Moldova BTSM (Wireless) BTSM Back To Normal Undefined Can be issued, expect delays The Authority and test lab are back to normal.  However, delays are expected with testing until the lab works through the backlog of samples pending testing. 
Nepal NTA (Wireless) NTA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Niger  ARCEP (Wireless) ARCEP Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Nigeria NCC (Wireless) NCC Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Pakistan PTA (Wireless) PTA Limited Capacity Undefined Can be issued, expect delays PTA is operating with reduced working hours, therefore delays are expected. 
Papua New Guinea NICTA (Wireless) NICTA Working Remote Undefined Can be issued, expect delays NICTA is working with reduced staff, therefore delays are expected. 
Paraguay CONATEL (Wireless) CONATEL Limited Capacity Undefined Can be issued, expect delays Working with limited capacity, delays expected
Peru MTC (Wireless) MTC Working Remote Undefined Can be issued, expect delays MTC is operating with reduced working hours, therefore delays are expected. 
Philippines  BPS (Safety) BPS Working Remote Undefined Can be issued, expect delays BPS has resumed operations; however  applications will be delayed in 1-2 weeks.  
Philippines  NTC (Wireless) NTC Working Remote Undefined Can be issued, expect delays Personnel are advised to work 4 days a week
Russia Minsvyaz (Wireless) Minsvyaz Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
South Africa Letter of Approval (Safety) NRCS Working Remote Undefined Can be issued, expect delays Currently operating with staff on a rotational basis and not fully operational. Completing the evaluation (obtain certificate # and model registered on-line), but issuing physical certificates is delayed. Importer will need physical copy in order to import.  NRCS is not giving any clear turn around time on their backlog.  Please assume at least an additional 30 day backlog. (TAT 90 working days + 30 working days).
Sri Lanka TRCSL (Wireless) TRCSL Limited Capacity Undefined Can be issued, expect delays Working with limited capacity. Delays expected
St. Lucia NTRC (Wireless) NTRC Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Suriname TAS (Wireless) TAS Limited Capacity Undefined Can be issued, expect delays Delays are expected due to backlog
Tunisia CERT (Wireless) CERT Limited Capacity Undefined Can be issued, expect delays the Government has started to relax restrictions.  CERT is currently operating with limited staff, and is accepting new applications.  
Turkey BTK (Wireless) BTK Working Remote Undefined Can be issued, expect delays BTK - regulator office still not close. No major delays
Uganda UCC (Wireless) UCC Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Ukraine UkrTest (Safety) UkrTest Limited Capacity Undefined Can be issued, expect delays UkrTest is operating with reduced staff, therefore delays are expected. 
Venezuela CONATEL (Wireless) CONATEL Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Zambia  ZITCA (Wireless) ZITCA Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Zimbabwe POTRAZ (Wireless) POTRAZ Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog

Authorities resuming operation status with minimal to no impact:

Country/Bloc  Regulation Scheme Certification Body Operating Status Additional Considerations
Argentina S Mark (Safety) UL Argentina Working Remote  
Aruba DTZ (Wireless) DTZ Back To Normal  
Australia  ACMA (EMC) ACMA (EMC)   1) ACMA can help as following detail
- Customer can defer renewal fees by up to 12 months from the expiry of the license.
- Customer can pay by installments.

2) ACMA has already delayed consultation processes for non-urgent matters such as the review of the Radiocommunications Act prohibitions/exemptions framework. 
Australia & New Zealand ANZ Certification (Safety) UL New Zealand Back To Normal  
Azerbaijan MCHT (Wireless) MCHT Back To Normal  
Bahamas URCA (Wireless) URCA Working Remote  
Bahrain TRA (Wireless) TRA Back To Normal Resume work from 5/7. No impact so far. 
Barbados TU (Wireless) TU MISST Back To Normal employees from Authority working from home, but certificates being issued normally so far. 
Belize PUC (Wireless) PUC Back To Normal  
Benin  ARCEP (Wireless) ARCEP Back To Normal  
Bermuda RAB (Wireless) RAB Back To Normal  
Brazil ANATEL (Wireless) ANATEL Working Remote • It allows surveillance and/or renew be completed with declarations only. The pictures, test reports and other items are not required.
• This extraordinary exception for maintaining certification applies only for products whose validity certificate of compliance expires between Mar 6, 2020 and Dec 31, 2020.
Brazil INMETRO (Safety, EE) UL Brazil Working Remote  
British Virgin Island TRC (Wireless) TRC Back To Normal  
Brunei AITI (Wireless) AITI Back To Normal  
Cambodia ISC Mark (Safety) ISC Back To Normal  
Cambodia  TRC (Wireless) TRC Back To Normal  
Cayman Islands OfReg (Wireless) OfReg Back To Normal  
China CCC/CQC (Safety, EMC) CQC Back To Normal  
China SRRC (Wireless) SRRC Back To Normal  
Colombia CRC (Wireless) CRC Working Remote  
Colombia RETIE, RETILAP, RETIQ (Safety, EE) UL Colombia    
Commonwealth of Dominica NTRC (Wireless) NTRC Back To Normal  
Costa Rica INTE (EE) UL Mexico    
Ecuador ARCOTEL (Wireless) ARCOTEL Working Remote  
El Salvador SIGET (Wireless) SIGET Back To Normal  
European Union (EU) D Mark (Safety)
ENEC/ENEC + (Safety)
GS Mark (Safety)
UL Denmark    
Fiji TAF (Wireless) TAF Back To Normal  
French Polynesia ANFR (Wireless) ANFR Back To Normal  
Ghana NCA (Wireless) NCA Working Remote  
Global IECEx Scheme (Hazardous Locations) All UL NCBs (National Certification Body)    
Global IECEE CB Scheme (Safety) All UL NCBs (National Certification Body)   Remote assessment option is available for active CTF (Customer Testing Facilities) Stage 2 or 3 customers with validation of Live Stream Video when capability is audited remotely.
Guyana NATA (Wireless) NATA Working Remote  
Hong Kong WSD (Water) WSD    
India BEE (EE) BEE   All test labs are opened with limited man power; however little to minor delays are expected.
India BIS Registration (Safety) BIS Back To Normal All test labs are opened with limited man power; however little to minor delays are expected.
Indonesia MOE (EE) MOE    
Israel MOC (Wireless) MOC Back To Normal  
Israel SII (Safety) SII Back To Normal  
Ivory Coast ARTCI (Wireless) ARTCI Back To Normal  
Japan PSE, S Mark (Safety) UL Japan Back To Normal  
Japan JRL/JBTL (Wireless) UL Japan Back To Normal  
Jordan JSMO Approval (Safety) JSMO Back To Normal  
Laos MPT (Wireless)   Back To Normal  
Lesotho LCA (Wireless) LCA Back To Normal  
Liberia LTA (Wireless) LTA Back To Normal  
Malaysia SIRIM Mark (Safety) SIRIM Limited Capacity  
Mexico NOM (Safety, EE) UL-Mexico Back To Normal Mexican secretariat of Economy is temporatily allowing the imporatoin of products without Mexian Certification needing to be presented at Customs.  The application number provided by the Certification Body (CB) to demonstrate applications are in process will be enough to allow the importation of such products. Mexican CBs will be required ot provide any application numbers to Mexico's Customs System for validation and to facilitate this process.

UL Mexico can continue to provide NOM certificates for electrical safety and/or provide application numbers to DGN for temporary importation.

Local labs are working with limited capacity, so expect delays if in-country testing is needed.
Mexico IFT (Wireless) IFT Back To Normal IFT has reopened their office July 1, 2020 and the submission through electronic path per instructions shared previously remains as an alternative.
Middle East (GSO) Countries Gulf Conformity Marking (Safety) UL Denmark & USA Back To Normal G-mark Renewals:   the validity of certificates expiring between March and June 2020 has been extended for 3 additional months.
Mongolia CRC (Wireless) CRC Back To Normal  
Morocco ANRT (Wireless) ANRT Working Remote The staff of ANRT is divided to two groups A and B.
Monday : Group A is at work and Group B works from home.
Tuesday : Group B is at work and Group A works from home.
Mozambique INCM (Wireless) INCM Working Remote  
Myanmar MPT (Wireless)   Back To Normal  
Namibia CRAN (Wireless) CRAN Back To Normal  
New Caledonia ANFR (Wireless) ANFR Back To Normal  
Oman Oman EER (Energy Efficiency) DGSM    
Oman TRA (Wireless) TRA Back To Normal  
Pakistan NEECA (EE) NEECA    
Panama DGNTI (EE) UL Mexico    
Panama ASEP (Wireless) ASEP Back To Normal ASEP has resumed activities and is currently accepting new applications and issuing type approvals. 
Peru Energy Efficiency Labeling (EE) UL Mexico    
Qatar CRA (Wireless) CRA Back To Normal  
Rwanda RURA (Wireless) RURA Back To Normal  
Saudi Arabia SABER (Safety, EE, Gas) UL SASO CABs    
Saudi Arabia CITC (Wireless) CITC Back To Normal  
Saudi Arabia Saudi Quality Mark (Safety, Performance)
SASO IECEE Recognition (Safety)
SASO Back To Normal  
Serbia RATEL (Wireless) RATEL Back To Normal  
Singapore NEA (EE) NEA   No impact on NEA EE registration.  Testing in Singapore is not available
Singapore SAFETY Mark (Safety) WELS UL Singapore    
Singapore IMDA (Wireless) IMDA Working Remote  
South Africa Certificate of Compliance (EMC) SABS    
South Africa ICASA (Wireless) ICASA Back To Normal  
South Korea KC (Safety) KTL, KTC, KTR Back To Normal  
South Korea KC (EMC/Wireless) RRA Back To Normal  
St Kits and Nevis NTRC (Wireless) NTRC Back To Normal  
St. Marteen BTSM (Wireless) BTSM Working Remote  
Swaziland/Eswatini SCC (Wireless) SCC Working Remote  
Taiwan BSMI (Safety) BSMI Back To Normal  
Taiwan NCC (Wireless) NCC Back To Normal  
Tajikistan CS (Wireless) CS Back To Normal  
Tanzania TCRA (Wireless) TCRA Back To Normal  
Thailand EGAT (EE) EGAT    
Thailand NBTC (Wireless) NBTC Back To Normal  
Thailand TISI Mark (Safety) TISI Back To Normal  
Tonga MIC (Wireless) MIC Back To Normal  
Trinidad and Tobago TATT (Wireless) TATT Back To Normal  
Turks and Caicos TCI (Wireless) TCI Back To Normal  
United Arab Emirates ECAS/ECM (Safety, EE, RoHS) UL UAE Back To Normal  
United Arab Emirates TRA (Wireless) TRA Back To Normal Paperwork applications will be processed as normal. For sample required such as mobile phones, approval will be granted first without sample submission, but screenshots of Emergency Alert setting and IMEI number must be uploaded for review. Samples may still be required at a later date.
Uzbekistan STZ (Safety) STZ Back To Normal  
Vietnam  CR (Safety) CR Back To Normal  
Vietnam  MIC (Wireless) MIC Back To Normal  
Vietnam  MOIT - EE MOIT    
Vietnam  VTNA (Safety) VTNA Back To Normal  
Yemen MT&IT (Wireless) MT&IT Back To Normal  
Indonesia SNI Mark (Safety) UL Indonesia Back To Normal Certification process is normal specifically for  application that factory location in Indonesia. About factory location in overseas, process is pending due to authority request to conduct the onsite factory inspection while the travel to other country remain restricted
Surveillance activity remain active.

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