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COVID-19 Regulatory Updates for Product Certification

Up-to-date information on regulatory changes, deviations, exceptions and extensions that may impact access to your target markets

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The regulatory landscape is changing rapidly and staying on top of market entry requirements is more challenging than ever before. With new information emerging daily, having the most current insights can help you better manage product certifications and approvals in uncertain times.

Visit this page frequently to learn the current status for:

  • Current operational status of certification bodies and authorities
  • Regulatory deviations, exceptions or extensions in place due to the pandemic
  • Contact details to access information about smaller markets and specific certification status

Updates will be made frequently and as quickly as information can be obtained from regulators. If you have questions on specific projects or for countries not listed here, please contact your UL project handler or contact us to reach one of our experts.

*Updated Sept.29, 2020

Authorities experiencing delays or full shutdown:

Country/Bloc  Regulation Scheme Certification Body Operating Status Closure Timeframe Certificate Issuance Status Additional Considerations
Algeria ARPCE or ANF (Wireless) ARPCE or ANF Back To Normal Undefined Can be issued, expect delays ARPCE - ANF - Current delays occuring with the  transportation of samples
- Heavy rains last week caused serious damage to roads and networks.. office work is disrupted for at least one week
Angola INACOM (Wireless) INACOM Limited Capacity September 2020 Can be issued, expect delays open and working at 50% capacity until September 9.  We expect minor delays only. 
Antigua and Barbuda MBT (Wireless) MBT Working Remote Undefined Can be issued, expect delays Currently operating under partial lockdown.
Argentina ENACOM (Wireless) ENACOM Working Remote Undefined Can be issued, expect delays 1-2 week delays are expected.  ENACOM has also issued Resolution 771/2020  that extends type approval certificates with expiration dates between March 16 – September 17, 2020 until November 17, 2020. 
Armenia AZINTELECOM (Wireless) AZINTELECOM Back To Normal Undefined Can be issued, expect delays AZINTELECOM -  applications are being received remotely - delay is expected
AzInTelecom LLC, subordinated by the Ministry of Transport, Communications and High Technologies, continues to operate without interruption and successfully during the coronavirus (COVID-19) pandemic.

The organization has made a high level of technical preparations for international and local video conferences and has taken appropriate steps to ensure the continuity of video connections.
Bolivia ATT (Wireless) ATT Working Remote Undefined Can be issued, expect delays  
Canada ISED (Wireless) ISED Working Remote Undefined Can be issued, expect delays ISED - Delays are expected for equipment certification
Chile SEC Mark (Safety, EE) SEC Working Remote Undefined Can be issued, expect delays SEC - expect delays for Subtel - regulatory office still open
Comoros ANRTIC (Wireless) ANRTIC Limited Capacity Undefined Can be issued, expect delays  
Congo DRC (Wireless) DRC Working Remote Undefined Can be issued, expect delays Staff only processing Type Approvals on Friday. There have also been internal authority changes that may cause additional delays. Expect significant delays.
Costa Rica SUTEL (Wireless) SUTEL Working Remote Undefined Can be issued, expect delays SUTEL - Issuing certificates, with only slight delays. 
Curacao BTP (Wireless) BTP Back To Normal Undefined Can be issued, expect delays  
Custom Union (Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan) EAC Mark (Safety, EMC, RoHS) ROSTEST (Russia)
RCAC (Russia)
ELMAS (Russia)
Bellis (Belarus)
Working Remote Undefined Can be issued, expect delays Russian Ministries have suspended inspection requirements for maintenance of existing certificates until September 17, 2020 and are recommending remote inspections, when possible, or batch certifications for new projects.  Certifiers in Belarus can still proceed with CIG-023 Inspection reports that are less than one year old

For any renewals or annual factory inspection for existing EAC
Certifications, the factory inspection can be postponed by 6
months, or conducted within 3 months of factory location country
being out of COVID-19 quarantine.
Dominican Republic  INDOTEL (Wireless) INDOTEL  Working Remote Undefined Can be issued, expect delays Currently working in small groups at the office; therefore expect delays.
Egypt TRA (Wireless) TRA Limited Capacity Undefined Can be issued, expect delays  
Equatorial Guinea ORTEL (Wireless) ORTEL Working Remote Undefined Can be issued, expect delays  limited physical visit to their offices.
Minor delays ( from 1 week to 10 days) for many applications due to the absence of many officials.
Ethiopia ETA (Wireless) ETA Working Remote Undefined Can be issued, expect delays  
Gabon ARCEP (Wireless) ARCEP Back To Normal Undefined Can be issued, expect delays ARCEP - some delays are expected
Grenada NTRC (Wireless) NTRC Working Remote Undefined Can be issued, expect delays E-mail applications are accepted email only by zip file.
Guatemala SIT (Wireless) SIT Limited Capacity Undefined Can be issued, expect delays SIT - accepting electronic applications, minor delays are expected
Guinea Bissau ARN (Wireless) ARN Working Remote Undefined Can be issued, expect delays ARN is accepting applications by email, however the processing of applications internally is a paperwork process and therefore delays are expected
Honduras CONATEL (Wireless) CONATEL Limited Capacity Undefined Can be issued, expect delays Partial work, accept application but delay is expected
Hong Kong EMSD (Safety, EE, Gas) EMSD Limited Capacity Undefined Can be issued, expect delays -The Registration and Permit Office (the Office) at its Kowloon Bay headquarters will open from 9am to 5.15pm from Monday to Friday. Crowd control measures will be implemented at the Office which may lead to longer waiting times. Members of the public can still drop their applications, with cheques for payment within office hours at the collection box located on ground floor at the Kowloon Bay headquarters. The EMSD appeals to the public to minimise visiting its headquarters in person unless necessary, and endeavor to submit their applications, with cheques for payment to the above mentioned address by post. Applicants would be notified on the results by phone or mail. Members of the public should wear surgical masks at all times during their visit to the EMSD headquarters, and comply with the infection control measures including temperature checks and crowd control arrangements.
India TEC (Wireless) TEC Back To Normal Undefined Can be issued, expect delays Test lab and authority are open; however delays are expected.
India WPC (Wireless) WPC Back To Normal Undefined Can be issued, expect delays Test lab and authority are open; however delays are expected.
Indonesia SDPPI (Wireless) SDPPI Limited Capacity Undefined Can be issued, expect delays Split testing and certification during Covid-19. 
• Test labs - operating at 50% capacity, lists of accredited foreign testing laboratories for HKT and non-HKT are now consolidated into one, under Annex I & II of Decision No. 124 of 2020.
• SDPPI Authority - No backlog, assume normal TAT 
Indonesia SNI Mark (Safety) UL Indonesia Limited Capacity Undefined No certificates being issued Currently operationg at 50% capacity and MOI has suspened the remote audits; therefore all new applications being deferred.
Iraq TAF ISIRI Back To Normal Undefined Can be issued, expect delays Delay is expected
Kenya CA (Wireless) CA Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Kuwait CITRA (Wireless) CITRA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Kuwait PAI (Safety, EE) PAI Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Lebanon MPT (Wireless) MPT Limited Capacity Undefined Can be issued, expect delays Delays are expected due to backlog
Libya ACI (Wireless) ACI Limited Capacity Undefined Can be issued, expect delays ACI is only working 2 days per week, therefore delays are expected.
Madagascar ARTEC (Wireless) ARTEC Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Malawi MACRA (Wireless) MACRA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Malaysia MCMC (Wireless) MCMC Limited Capacity Undefined Can be issued, expect delays  
Malaysia ST CoC (Safety, EE, Gas) ST Limited Capacity Undefined Can be issued, expect delays Consignment testing has resumed with limitations; therefore delays expected. No factory audits for foreign factories until the travel ban is lifted.
Mauritania ARE (Wireless) ARE Limited Capacity Undefined Can be issued, expect delays ARE is working with reduced working hours, therefore delays are expected. 
Mauritius ICTA (Wireless) ICTA Back To Normal Undefined Can be issued, expect delays  
Mexico  CONUEE (Energy Efficiency) CONUEE Working Remote Undefined Can be issued, expect delays  
Moldova BTSM (Wireless) BTSM Back To Normal Undefined Can be issued, expect delays The Authority and test lab are back to normal.  However, delays are expected with testing until the lab works through the backlog of samples pending testing. 
Nepal NTA (Wireless) NTA Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Niger  ARCEP (Wireless) ARCEP Back To Normal Undefined Can be issued, expect delays Delays are expected due to backlog
Nigeria NCC (Wireless) NCC Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Pakistan PTA (Wireless) PTA Limited Capacity Undefined Can be issued, expect delays PTA is operating with reduced working hours, therefore delays are expected. 
Papua New Guinea NICTA (Wireless) NICTA Working Remote Undefined Can be issued, expect delays NICTA is working with reduced staff, therefore delays are expected. 
Paraguay CONATEL (Wireless) CONATEL Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Peru MTC (Wireless) MTC Working Remote Undefined Can be issued, expect delays MTC is operating with reduced working hours, therefore delays are expected. 
Philippines  BPS (Safety) BPS Working Remote Undefined Can be issued, expect delays BPS has resumed operations; however  applications will be delayed in 1-2 weeks.  
Philippines  NTC (Wireless) NTC Working Remote Undefined Can be issued, expect delays NTC has resumed operations; however  applications will be delayed in 1-2 weeks.  
Russia Minsvyaz (Wireless) Minsvyaz Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
South Africa Letter of Approval (Safety) NRCS Working Remote Undefined Can be issued, expect delays Currently operating with staff on a rotational basis and not fully operational. Completing the evaluation (obtain certificate # and model registered on-line), but issuing physical certificates is delayed. Importer will need physical copy in order to import.  NRCS is not giving any clear turn around time on their backlog.  Please assume at least an additional 30 day backlog. (TAT 90 working days + 30 working days).
St. Lucia NTRC (Wireless) NTRC Back To Normal Undefined Can be issued, expect delays  
Suriname TAS (Wireless) TAS Working Remote Undefined Can be issued, expect delays  
Tunisia CERT (Wireless) CERT Limited Capacity Undefined Can be issued, expect delays the Government has started to relax restrictions.  CERT is currently operating with limited staff, and is accepting new applications.  
Turkey BTK (Wireless) BTK Working Remote Undefined Can be issued, expect delays BTK - regulator office still not close. No major delays
Uganda UCC (Wireless) UCC Working Remote Undefined Can be issued, expect delays Delays are expected due to backlog
Ukraine UkrTest (Safety) UkrTest Limited Capacity Undefined Can be issued, expect delays UkrTest is operating with reduced staff, therefore delays are expected. 

Authorities resuming operation status with minimal to no impact:

Country/Bloc  Regulation Scheme Certification Body Additional Considerations
Argentina S Mark (Safety) UL Argentina No delays are expected.  ENACOM has also issued RESOL-2020-461-APN-ENACOM#JGM that extends type approval certificates with expiration dates between March 16 – June 30 by 60 days past the original expiration date.  
Australia  ACMA (EMC) ACMA (EMC) 1) ACMA can help as following detail
- Customer can defer renewal fees by up to 12 months from the expiry of the license.
- Customer can pay by installments.

2) ACMA has already delayed consultation processes for non-urgent matters such as the review of the Radiocommunications Act prohibitions/exemptions framework. 
Australia & New Zealand ANZ Certification (Safety) UL New Zealand Office open with limited staff onsite - remaining staff working remote. 
Azerbaijan MCHT (Wireless) MCHT  
Bahamas URCA (Wireless) URCA  
Bahrain TRA (Wireless) TRA  
Barbados TU (Wireless) TU MISST  
Benin  ARCEP (Wireless) ARCEP  
Bermuda RAB (Wireless) RAB  
Brazil ANATEL (Wireless) ANATEL  ANATEL allowing for renewal applications without updated test reports and photos for certificates expiring in the time period of March 6 – September 30 (previously June 30).  TAT has been shortened due to Covid (~15 days vs. 40 days)
Brazil INMETRO (Safety, EE) UL Brazil No backlog, assume normal TAT
British Virgin Island TRC (Wireless) TRC  
Cambodia ISC Mark (Safety) ISC  
Cambodia  TRC (Wireless) TRC  
Cayman Islands OfReg (Wireless) OfReg  
China CCC/CQC (Safety, EMC) CQC  
China SRRC (Wireless) SRRC  
Commonwealth of Dominica NTRC (Wireless) NTRC  
Costa Rica INTE (EE) UL Mexico  
European Union (EU) D Mark (Safety)
ENEC/ENEC + (Safety)
GS Mark (Safety)
UL Denmark  
French Polynesia ANFR (Wireless) ANFR  
Global IECEx Scheme (Hazardous Locations) All UL NCBs (National Certification Body)  
Global IECEE CB Scheme (Safety) All UL NCBs (National Certification Body) Remote assessment option is available for active CTF (Customer Testing Facilities) Stage 2 or 3 customers with validation of Live Stream Video when capability is audited remotely.
Guyana NATA (Wireless) NATA  
Hong Kong WSD (Water) WSD  
India BEE (EE) BEE All Government offices have been opened, the officer still working from home partially.

All test labs are opened with limited man power.

- BEE decided to extend the deadline for payment of labelling fee due for FY 19-20 till 30 June 2020 due to COVID-19 situation.
India BIS Registration (Safety) BIS All Government offices have been opened, the officer still working from home partially.

All test labs are opened with limited man power.
Indonesia MOE (EE) MOE  
Iraq ISIRI (Wireless) ISIRI  
Israel MOC (Wireless) MOC  
Israel SII (Safety) SII  
Ivory Coast ARTCI (Wireless) ARTCI  
Japan PSE, S Mark (Safety) UL Japan  
Japan JRL/JBTL (Wireless) UL Japan  
Jordan JSMO Approval (Safety) JSMO  
Jordan TRC (Wireless) TRC  
Kuwait PAI (Safety, EE) PAI  
Laos MPT (Wireless)    
Malaysia SIRIM Mark (Safety) SIRIM the Government has implemented a Recovery Movement Control Order (RMCO) until August 31.  SIRIM staff will be working with 50% staff at their office and the rest of the staff working remotely, and we do not expect delays moving forward. MCMC/SIRIM semi work from home Extended until 9th June.
Testing service resume on 14th May but Movement order extend until  9th of June. For SIRIM will be working remotely. All online application still be able to apply.
Mauritius ICTA (Wireless) ICTA  
Mexico NOM (Safety, EE) UL-Mexico Mexican secretariat of Economy is temporatily allowing the imporatoin of products without Mexian Certification needing to be presented at Customs.  The application number provided by the Certification Body (CB) to demonstrate applications are in process will be enough to allow the importation of such products. Mexican CBs will be required ot provide any application numbers to Mexico's Customs System for validation and to facilitate this process.

UL Mexico can continue to provide NOM certificates for electrical safety and/or provide application numbers to DGN for temporary importation.

Local labs are working with limited capacity, so expect delays if in-country testing is needed.
Mexico IFT (Wireless) IFT Test labs are open with 20% capacity. Large backlogs are at the Mexican test labs.  Turn around time is now ~6 weeks (vs. 2-3 weeks). IFT Authority - turn around time has been shortened due to Covid (~12 days vs. 45 days) (NOTE: Due to Covid, IFT opened electronic submissions and are not requiring packages to be delivered in hard copies.  Once IFT fully opens, hard copy packages must be submitted within 20 working days)
Middle East (GSO) Countries Gulf Conformity Marking (Safety) UL Denmark & USA G-mark Updates: certification updates due to expiry of standards can be postponed until 31st March 2021.
G-mark Renewals:   the validity of certificates expiring between March and June 2020 has been extended for 3 additional months.
for certificates expiring before 31st March 2021 the renewal can be done submitting existing test reports, with no updates, on based of a declaration from the manufacturer that the product is unchanged.
Mongolia CRC (Wireless) CRC  
Morocco ANRT (Wireless) ANRT  
Mozambique INCM (Wireless) INCM  
Myanmar MPT (Wireless)    
New Caledonia ANFR (Wireless) ANFR  
Oman Oman EER (Energy Efficiency) DGSM  
Oman TRA (Wireless) TRA  
Pakistan NEECA (EE) NEECA Lockdown end in Pakistan and all government office have been opened.
Panama DGNTI (EE) UL Mexico  
Panama ASEP (Wireless) ASEP  
Peru Energy Efficiency Labeling (EE) UL Mexico  
Qatar CRA (Wireless) CRA  
South Africa Certificate of Compliance (EMC) SABS No backlog, assume normal TAT
South Africa ICASA (Wireless) ICASA No backlog, assume normal TAT
Saudi Arabia SABER (Safety, EE, Gas) UL SASO CABs SASO extended the validity period an additional 3 months for Product COCs expiring in March, April or May of 2020 without any additional Conformity Assessment needed.
Flexible Implementation of Factory inspections and Surveillance have been applied where they can be performed at a later stage during the validity period of the Product COC.
Certification delivery may be delayed due to Authorities Working from Home.
1- Starting from April 15, 2020, SABER shipment CoC fees will be 350 SAR instead of 500 SAR
2- When a Factory audit is required, the Conformity assessment body shall issue the Certificate of conformity of the local/imported product through SABER in accordance with the applicable technical regulation and shall postpone the factory visit for all applications submitted during the following months (April, May, June, July) of 2020.
The conformity assessment body shall request the applicant a letter of commitment that the factory audit will be carried out once defined by SASO in the future
In addition, SASO has announced acceptance of Energy Efficiency test reports which are not older than 5 years.
The submitted test reports must be in compliance with the relevant standards and all other requirements 
Saudi Arabia CITC (Wireless) CITC  
Saudi Arabia Saudi Quality Mark (Safety, Performance)
SASO IECEE Recognition (Safety)
SASO  
Serbia RATEL (Wireless) RATEL  
Singapore NEA (EE) NEA No impact on NEA EE registration.  Testing in Singapore is not available
Singapore SAFETY Mark (Safety) WELS UL Singapore  
Singapore IMDA (Wireless) IMDA Office open with limited staff onsite - remaining staff working remote. 
South Korea KC (Safety) KTL, KTC, KTR  
South Korea KC (EMC/Wireless) RRA  
Sri Lanka TRCSL (Wireless) TRCSL  
St Kits and Nevis NTRC (Wireless) NTRC  
Swaziland/Eswatini SCC (Wireless) SCC  
Taiwan BSMI (Safety) BSMI  
Taiwan NCC (Wireless) NCC  
Thailand EGAT (EE) EGAT  
Thailand TISI Mark (Safety) TISI The TISI license of imported product will still be impacted because the TISI auditors are not allowed to travel to any overseas manufacturers. If importation of a product is needed, a TISI temporary Batch certificate is available now.
Tonga MIC (Wireless) MIC National lockdown eased. Under monitoring. 
Trinidad and Tobago TATT (Wireless) TATT  
United Arab Emirates ECAS/ECM (Safety, EE, RoHS) UL UAE Initial and annual audits may be done via remote  assessment during April 2020 (but may be extended);
ESMA reserve the rights to join the remote assessment
Due to the global pandemic COVID-19 and as per government issued directives, The Emirates Authority for Standardization and Metrology (ESMA) has announced for the following initiatives:
1- All ECAS & EQM certificates and licenses expiring on March, April or May will be extended until June 30, 2020
2- CB Test reports and Test certificates can be accepted up to 5 years for any new/renewal ECAS CoC (Type approval) applications and EQM
3- RoHS Test reports can be accepted up to 5 years for any new/renewal ECAS and EQM applications
4- RoHS test reports more than 3 years can be submitted for certification with the submission of a declaration stating that revised/updated test reports will be provided
5- RoHS test reports only covering 6 hazardous substances (1st phase): (The same test reports can be submitted with the addition of a declaration for the next 4 hazardous substances (2nd phase) and a declaration stating that revised/updated test reports will be provided).
6- Any required assessment for new certification, recertification, or surveillance can be postponed or done remotely whenever is possible.
United Arab Emirates TRA (Wireless) TRA Paperwork applications will be processed as normal. For sample required such as mobile phones, approval will be granted first without sample submission, but screenshots of Emergency Alert setting and IMEI number must be uploaded for review. Samples may still be required at a later date.
Uzbekistan STZ (Safety) STZ  
Vietnam  CR (Safety) CR  
Vietnam  MIC (Wireless) MIC  
Vietnam  MOIT - EE MOIT  
Vietnam  VTNA (Safety) VTNA  
Yemen MT&IT (Wireless) MT&IT  

 

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