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COVID-19 Regulatory Updates for Product Certification

Up-to-date information on regulatory changes, deviations, exceptions and extensions that may impact access to your target markets

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The regulatory landscape is changing rapidly and staying on top of market entry requirements is more challenging than ever before. With new information emerging daily, having the most current insights can help you better manage product certifications and approvals in uncertain times.

Visit this page frequently to learn the current status for:

  • Current operational status of certification bodies and authorities
  • Regulatory deviations, exceptions or extensions in place due to the pandemic
  • Contact details to access information about smaller markets and specific certification status

Updates will be made frequently and as quickly as information can be obtained from regulators. If you have questions on specific projects or for countries not listed here, please contact your UL project handler or contact us to reach one of our experts.

*Updated July 30, 2020

Authorities experiencing delays or full shutdown

Country/Bloc  Regulation Scheme Certification Body Operating Status Closure Timeframe Certificate Issuance Status Additional Considerations
Algeria ARPCE or ANF (Wireless) ARPCE or ANF Limited Capacity Undefined Can be issued, expect delays ANF is currently operating at 50% capacity.  ARPCE has resumed operations, however expect continued delays from both ARPCE and ANF.   
Angola INACOM (Wireless) INACOM Limited Capacity Undefined Can be issued, expect delays Delays are expected due to the limited capacity and the backlog of applications
Antigua and Barbuda MBT (Wireless) MBT Working Remote Undefined Can be issued, expect delays Partial lockdown. Under checking. 
Argentina ENACOM (Wireless) ENACOM Working Remote Undefined Can be issued, expect delays We expect 2-4 weeks delays with all pending certificates.  ENACOM has also issued RESOL-2020-461-APN-ENACOM#JGM that extends type approval certificates with expiration dates between March 16 – June 30 by 60 days past the original expiration date.  
Armenia AZINTELECOM (Wireless) AZINTELECOM Working Remote August 2020 Can be issued, expect delays applications are being received remotely - delay is expected. 
Aruba DTZ (Wireless) DTZ Limited Capacity Undefined Can be issued, expect delays Currently operating at 25% capacity.
Belize PUC (Wireless) PUC Working Remote Undefined Can be issued, expect delays the country is under a State of Emergency for 60 days until the end of June.  PUC’s physical office is closed, however staff are working remotely and processing applications, however we expect delays. 
Bolivia ATT (Wireless) ATT Limited Capacity Undefined Can be issued, expect delays Shorten working hours to 4 hours per day
Brunei AITI (Wireless) AITI Working Remote Undefined Can be issued, expect delays  
Canada ISED (Wireless) ISED Working Remote Undefined Can be issued, expect delays  
Chile SEC Mark (Safety, EE) SEC Working Remote Undefined Can be issued, expect delays UL's Partner Lab is still operating, non-essential staff are working remotely
Colombia CRC (Wireless) CRC Working Remote Undefined Can be issued, expect delays  
Colombia RETIE, RETILAP, RETIQ (Safety, EE) UL Colombia Working Remote Undefined Can be issued, expect delays  
Comoros ANRTIC (Wireless) ANRTIC Limited Capacity Undefined Can be issued, expect delays  
Congo DRC (Wireless) DRC Working Remote Undefined Can be issued, expect delays ARPTC staff are working remotely and only spending time on type approval matters on Fridays; therefore expect significant delays.  In addition there are also internal authority changes that may also cause additional delays.
Costa Rica SUTEL (Wireless) SUTEL Limited Capacity Undefined Can be issued, expect delays Currently operating at 20% capacity.
Curacao BTP (Wireless) BTP Working Remote Undefined Can be issued, expect delays  
Custom Union (Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan) EAC Mark (Safety, EMC, RoHS) ROSTEST (Russia)
RCAC (Russia)
ELMAS (Russia)
Bellis (Belarus)
Working Remote Undefined Can be issued, expect delays Russian Ministries have suspended inspection requirements for maintenance of existing certificates until September 17, 2020 and are recommending remote inspections, when possible, or batch certifications for new projects.  Certifiers in Belarus can still proceed with CIG-023 Inspection reports that are less than one year old

For any renewals or annual factory inspection for existing EAC
Certifications, the factory inspection can be postponed by 6
months, or conducted within 3 months of factory location country
being out of COVID-19 quarantine.
Dominican Republic  INDOTEL (Wireless) INDOTEL  Working Remote Undefined Can be issued, expect delays Gov't declared a state of emergency; INDOTEL staff will be working in small groups at the office; expect delays
Ecuador ARCOTEL (Wireless) ARCOTEL Working Remote Undefined Can be issued, expect delays  
Egypt TRA (Wireless) TRA Limited Capacity Undefined Can be issued, expect delays  
El Salvador SIGET (Wireless) SIGET Working Remote Undefined Can be issued, expect delays  
Equatorial Guinea ORTEL (Wireless) ORTEL Working Remote Undefined Can be issued, expect delays  
Ethiopia ETA (Wireless) ETA Working Remote Undefined Can be issued, expect delays  
Fiji TAF (Wireless) TAF Working Remote Undefined Can be issued, expect delays  
Gabon ARCEP (Wireless) ARCEP Limited Capacity Undefined Can be issued, expect delays  
Ghana NCA (Wireless) NCA Working Remote Undefined Can be issued, expect delays  
Grenada NTRC (Wireless) NTRC Working Remote Undefined Can be issued, expect delays Accepting electronic application; however delays expected.
Guatemala SIT (Wireless) SIT Working Remote Undefined Can be issued, expect delays Accepting electronic application; however 2 weeks delays is expected.
Guinea Bissau ARN (Wireless) ARN Working Remote Undefined Can be issued, expect delays  
Honduras CONATEL (Wireless) CONATEL Back To Normal N/A Can be issued, expect delays  
Hong Kong EMSD (Safety, EE, Gas) EMSD Limited Capacity Undefined Can be issued, expect delays - Registration and Permit Office at its Kowloon Bay headquarters will continue to be closed until further notice. During the period, the public can still drop their applications, with cheques for payment within office hours (on Monday to Friday from 9am to 5.15pm) at the collection box located on ground floor at the EMSD headquarters, 3 Kai Shing Street, Kowloon Bay. However, the EMSD appeals to the public to minimise visiting its headquarters in person unless necessary, and consider submitting their applications, with cheques for payment to the above mentioned address by post. Applicants would be notified on the results by phone or mail.
India TEC (Wireless) TEC Back To Normal N/A Can be issued, expect delays - All Government offices have been opened, the officer still working from home partially.
- All test labs are opened with limited man power.
India WPC (Wireless) WPC Back To Normal N/A Can be issued, expect delays Testing and submissions have resumed
Indonesia SDPPI (Wireless) SDPPI Limited Capacity Undefined Can be issued, expect delays split testing and certification during Covid-19. 
• Test labs - operating at 50% capacity.  Accepting foreign test lab data until July 21.  If SDPPI stops accepting foreign test lab data; then there will be a backlog in testing; however impact is not known until labs reopen.
• SDPPI Authority - No backlog, assume normal TAT 
Indonesia SNI Mark (Safety) UL Indonesia Limited Capacity Undefined Can be issued, expect delays All new applications being deferred.
just extent the Large Scale of Social Restriction with June as transition period. Within this period , government will allow offices to operate with 50% manpower working in the office.
Kenya CA (Wireless) CA Working Remote Undefined Can be issued, expect delays  
Kuwait CITRA (Wireless) CITRA Back To Normal N/A Can be issued, expect delays CITRA is back to work but expecting significant delays due to the backlog of applications and only 1 signatory
Lebanon MPT (Wireless) MPT Back To Normal N/A Can be issued, expect delays Delays are expected due to backlog
Lesotho LCA (Wireless) LCA Working Remote Undefined Can be issued, expect delays  
Liberia LTA (Wireless) LTA Working Remote July 2020 Can be issued, expect delays  
Libya ACI (Wireless) ACI Limited Capacity Undefined Can be issued, expect delays Authority working 2 days a week, delay is expected
Madagascar ARTEC (Wireless) ARTEC Working Remote Undefined Can be issued, expect delays  
Malawi MACRA (Wireless) MACRA Back To Normal N/A Can be issued, expect delays  
Malaysia MCMC (Wireless) MCMC Limited Capacity August 2020 Can be issued, expect delays the Government has implemented a Recovery Movement Control Order (RMCO) until August 31.
Malaysia ST CoC (Safety, EE, Gas) ST Working Remote August 2020 Can be issued, expect delays Consignment testing resume but with conditions. Expect delay. No audit for oversea unless travel ban lifted until further notice
Mauritania ARE (Wireless) ARE Limited Capacity Undefined Can be issued, expect delays  
Mexico  CONUEE (Energy Efficiency) CONUEE Working Remote Undefined Can be issued, expect delays  
Moldova BTSM (Wireless) BTSM Back To Normal N/A Can be issued, expect delays Restrictions lifted on May 15, and the lab and certification body are working as normal.  Delays are expected with testing until the lab works through the backlog of samples pending testing. 
Namibia CRAN (Wireless) CRAN Back To Normal N/A Can be issued, expect delays  
Nepal NTA (Wireless) NTA Full Shut Down July 2020 No certificates being issued  
Niger  ARCEP (Wireless) ARCEP Working Remote Undefined Can be issued, expect delays Minor delays are expected
Nigeria NCC (Wireless) NCC Working Remote Undefined Can be issued, expect delays  
Pakistan PTA (Wireless) PTA Limited Capacity Undefined Can be issued, expect delays Authority open with reduce staff
Papua New Guinea NICTA (Wireless) NICTA Working Remote Undefined Can be issued, expect delays NICTA - Delays in processes of application / Processing of type approval fee will be affected.
Paraguay CONATEL (Wireless) CONATEL Working Remote Undefined Can be issued, expect delays CONATEL staff are accepting applications and issuing approvals, however expect delays. 
Peru MTC (Wireless) MTC Working Remote Undefined Can be issued, expect delays MTC - is currently open only half time and operating with limited staff.  expecting delays
Philippines  PS Mark BPS Limited Capacity Undefined Can be issued, expect delays NTC - Please be informed that the NTC Office has resumed operation and is now accepting applications but
they still have limited capacity. Most applications will be delayed 1-2 weeks
Philippines  NTC (Wireless) NTC Limited Capacity Undefined Can be issued, expect delays  
Russia Minsvyaz (Wireless) Minsvyaz Working Remote Undefined Can be issued, expect delays  
Rwanda RURA (Wireless) RURA Back To Normal N/A Can be issued, expect delays Authority has resumed business and sample shipments are now being cleared by customs.
South Africa Letter of Approval (Safety) NRCS Limited Capacity Undefined Can be issued, expect delays Working remotely, staff on rotational basis.  Not fully operational. Completing the evaluation (obtain certificate # and model registered on-line), but issuing physical certificates is delayed. Importer will need physical copy in order to import.  NRCS is not giving any clear TAT on their backlog.  Main Admin person out for 3 weeks which stopped issuance of physical certificates (supposed to return to work week of July 6). Need to assume at least an additional 30 day backlog. (TAT 90 working days + 30 working days).
o Packages submitted Jan/Feb: Physical certificate copies issued
o Packages submitted March - mid-April: Pending Physical copies of certificates, evaluation has been completed
o Packages submitted April-early June – assigned, but pending evaluation and certificates
o Packages submitted mid-June and after = has not been assigned as of July 3
St. Lucia NTRC (Wireless) NTRC Limited Capacity Undefined Can be issued, expect delays The Commission is currently open two (2) days a week.  The applications process period is now three (3) months vs. six (6) weeks before COVID. 
St. Marteen BTSM (Wireless) BTSM Working Remote Undefined Can be issued, expect delays  
Suriname TAS (Wireless) TAS Working Remote Undefined Can be issued, expect delays  
Tajikistan CS (Wireless) CS Back To Normal N/A Can be issued, expect delays  
Tanzania TCRA (Wireless) TCRA Working Remote Undefined Can be issued, expect delays  
Thailand NBTC (Wireless) NBTC Back To Normal N/A Can be issued, expect delays  
Tunisia CERT (Wireless) CERT Limited Capacity Undefined Can be issued, expect delays  
Turkey BTK (Wireless) BTK Working Remote Undefined Can be issued, expect delays No major delays
Turks and Caicos TCI (Wireless) TCI Working Remote Undefined Can be issued, expect delays  
Uganda UCC (Wireless) UCC Working Remote Undefined Can be issued, expect delays UCC is once again issuing certificates, delays expected due to the backlog of applications. 
Ukraine UkrTest (Safety) UkrTest Working Remote July 2020 Can be issued, expect delays Partial UkrTEST workers work from home, delay is expected. 
Venezuela CONATEL (Wireless) CONATEL Full Shut Down August 2020 No certificates being issued  
Zambia  ZITCA (Wireless) ZITCA Working Remote Undefined Can be issued, expect delays  
Zimbabwe POTRAZ (Wireless) POTRAZ Working Remote Undefined Can be issued, expect delays  

 

Authorities resuming operation status with minimal to no impact

Country/Bloc  Regulation Scheme Certification Body Additional Considerations
Argentina S Mark (Safety) UL Argentina No delays are expected.  ENACOM has also issued RESOL-2020-461-APN-ENACOM#JGM that extends type approval certificates with expiration dates between March 16 – June 30 by 60 days past the original expiration date.  
Australia  ACMA (EMC) ACMA (EMC) 1) ACMA can help as following detail
- Customer can defer renewal fees by up to 12 months from the expiry of the license.
- Customer can pay by installments.

2) ACMA has already delayed consultation processes for non-urgent matters such as the review of the Radiocommunications Act prohibitions/exemptions framework. 
Australia & New Zealand ANZ Certification (Safety) UL New Zealand Office open with limited staff onsite - remaining staff working remote. 
Azerbaijan MCHT (Wireless) MCHT  
Bahamas URCA (Wireless) URCA  
Bahrain TRA (Wireless) TRA  
Barbados TU (Wireless) TU MISST  
Benin  ARCEP (Wireless) ARCEP  
Bermuda RAB (Wireless) RAB  
Brazil ANATEL (Wireless) ANATEL  ANATEL allowing for renewal applications without updated test reports and photos for certificates expiring in the time period of March 6 – September 30 (previously June 30).  TAT has been shortened due to Covid (~15 days vs. 40 days)
Brazil INMETRO (Safety, EE) UL Brazil No backlog, assume normal TAT
British Virgin Island TRC (Wireless) TRC  
Cambodia ISC Mark (Safety) ISC  
Cambodia  TRC (Wireless) TRC  
Cayman Islands OfReg (Wireless) OfReg  
China CCC/CQC (Safety, EMC) CQC  
China SRRC (Wireless) SRRC  
Commonwealth of Dominica NTRC (Wireless) NTRC  
Costa Rica INTE (EE) UL Mexico  
European Union (EU) D Mark (Safety)
ENEC/ENEC + (Safety)
GS Mark (Safety)
UL Denmark  
French Polynesia ANFR (Wireless) ANFR  
Global IECEx Scheme (Hazardous Locations) All UL NCBs (National Certification Body)  
Global IECEE CB Scheme (Safety) All UL NCBs (National Certification Body) Remote assessment option is available for active CTF (Customer Testing Facilities) Stage 2 or 3 customers with validation of Live Stream Video when capability is audited remotely.
Guyana NATA (Wireless) NATA  
Hong Kong WSD (Water) WSD  
India BEE (EE) BEE All Government offices have been opened, the officer still working from home partially.

All test labs are opened with limited man power.

- BEE decided to extend the deadline for payment of labelling fee due for FY 19-20 till 30 June 2020 due to COVID-19 situation.
India BIS Registration (Safety) BIS All Government offices have been opened, the officer still working from home partially.

All test labs are opened with limited man power.
Indonesia MOE (EE) MOE  
Iraq ISIRI (Wireless) ISIRI  
Israel MOC (Wireless) MOC  
Israel SII (Safety) SII  
Ivory Coast ARTCI (Wireless) ARTCI  
Japan PSE, S Mark (Safety) UL Japan  
Japan JRL/JBTL (Wireless) UL Japan  
Jordan JSMO Approval (Safety) JSMO  
Jordan TRC (Wireless) TRC  
Kuwait PAI (Safety, EE) PAI  
Laos MPT (Wireless)    
Malaysia SIRIM Mark (Safety) SIRIM the Government has implemented a Recovery Movement Control Order (RMCO) until August 31.  SIRIM staff will be working with 50% staff at their office and the rest of the staff working remotely, and we do not expect delays moving forward. MCMC/SIRIM semi work from home Extended until 9th June.
Testing service resume on 14th May but Movement order extend until  9th of June. For SIRIM will be working remotely. All online application still be able to apply.
Mauritius ICTA (Wireless) ICTA  
Mexico NOM (Safety, EE) UL-Mexico Mexican secretariat of Economy is temporatily allowing the imporatoin of products without Mexian Certification needing to be presented at Customs.  The application number provided by the Certification Body (CB) to demonstrate applications are in process will be enough to allow the importation of such products. Mexican CBs will be required ot provide any application numbers to Mexico's Customs System for validation and to facilitate this process.

UL Mexico can continue to provide NOM certificates for electrical safety and/or provide application numbers to DGN for temporary importation.

Local labs are working with limited capacity, so expect delays if in-country testing is needed.
Mexico IFT (Wireless) IFT Test labs are open with 20% capacity. Large backlogs are at the Mexican test labs.  Turn around time is now ~6 weeks (vs. 2-3 weeks). IFT Authority - turn around time has been shortened due to Covid (~12 days vs. 45 days) (NOTE: Due to Covid, IFT opened electronic submissions and are not requiring packages to be delivered in hard copies.  Once IFT fully opens, hard copy packages must be submitted within 20 working days)
Middle East (GSO) Countries Gulf Conformity Marking (Safety) UL Denmark & USA G-mark Updates: certification updates due to expiry of standards can be postponed until 31st March 2021.
G-mark Renewals:   the validity of certificates expiring between March and June 2020 has been extended for 3 additional months.
for certificates expiring before 31st March 2021 the renewal can be done submitting existing test reports, with no updates, on based of a declaration from the manufacturer that the product is unchanged.
Mongolia CRC (Wireless) CRC  
Morocco ANRT (Wireless) ANRT  
Mozambique INCM (Wireless) INCM  
Myanmar MPT (Wireless)    
New Caledonia ANFR (Wireless) ANFR  
Oman Oman EER (Energy Efficiency) DGSM  
Oman TRA (Wireless) TRA  
Pakistan NEECA (EE) NEECA Lockdown end in Pakistan and all government office have been opened.
Panama DGNTI (EE) UL Mexico  
Panama ASEP (Wireless) ASEP  
Peru Energy Efficiency Labeling (EE) UL Mexico  
Qatar CRA (Wireless) CRA  
South Africa Certificate of Compliance (EMC) SABS No backlog, assume normal TAT
South Africa ICASA (Wireless) ICASA No backlog, assume normal TAT
Saudi Arabia SABER (Safety, EE, Gas) UL SASO CABs SASO extended the validity period an additional 3 months for Product COCs expiring in March, April or May of 2020 without any additional Conformity Assessment needed.
Flexible Implementation of Factory inspections and Surveillance have been applied where they can be performed at a later stage during the validity period of the Product COC.
Certification delivery may be delayed due to Authorities Working from Home.
1- Starting from April 15, 2020, SABER shipment CoC fees will be 350 SAR instead of 500 SAR
2- When a Factory audit is required, the Conformity assessment body shall issue the Certificate of conformity of the local/imported product through SABER in accordance with the applicable technical regulation and shall postpone the factory visit for all applications submitted during the following months (April, May, June, July) of 2020.
The conformity assessment body shall request the applicant a letter of commitment that the factory audit will be carried out once defined by SASO in the future
In addition, SASO has announced acceptance of Energy Efficiency test reports which are not older than 5 years.
The submitted test reports must be in compliance with the relevant standards and all other requirements 
Saudi Arabia CITC (Wireless) CITC  
Saudi Arabia Saudi Quality Mark (Safety, Performance)
SASO IECEE Recognition (Safety)
SASO  
Serbia RATEL (Wireless) RATEL  
Singapore NEA (EE) NEA No impact on NEA EE registration.  Testing in Singapore is not available
Singapore SAFETY Mark (Safety) WELS UL Singapore  
Singapore IMDA (Wireless) IMDA Office open with limited staff onsite - remaining staff working remote. 
South Korea KC (Safety) KTL, KTC, KTR  
South Korea KC (EMC/Wireless) RRA  
Sri Lanka TRCSL (Wireless) TRCSL  
St Kits and Nevis NTRC (Wireless) NTRC  
Swaziland/Eswatini SCC (Wireless) SCC  
Taiwan BSMI (Safety) BSMI  
Taiwan NCC (Wireless) NCC  
Thailand EGAT (EE) EGAT  
Thailand TISI Mark (Safety) TISI The TISI license of imported product will still be impacted because the TISI auditors are not allowed to travel to any overseas manufacturers. If importation of a product is needed, a TISI temporary Batch certificate is available now.
Tonga MIC (Wireless) MIC National lockdown eased. Under monitoring. 
Trinidad and Tobago TATT (Wireless) TATT  
United Arab Emirates ECAS/ECM (Safety, EE, RoHS) UL UAE Initial and annual audits may be done via remote  assessment during April 2020 (but may be extended);
ESMA reserve the rights to join the remote assessment
Due to the global pandemic COVID-19 and as per government issued directives, The Emirates Authority for Standardization and Metrology (ESMA) has announced for the following initiatives:
1- All ECAS & EQM certificates and licenses expiring on March, April or May will be extended until June 30, 2020
2- CB Test reports and Test certificates can be accepted up to 5 years for any new/renewal ECAS CoC (Type approval) applications and EQM
3- RoHS Test reports can be accepted up to 5 years for any new/renewal ECAS and EQM applications
4- RoHS test reports more than 3 years can be submitted for certification with the submission of a declaration stating that revised/updated test reports will be provided
5- RoHS test reports only covering 6 hazardous substances (1st phase): (The same test reports can be submitted with the addition of a declaration for the next 4 hazardous substances (2nd phase) and a declaration stating that revised/updated test reports will be provided).
6- Any required assessment for new certification, recertification, or surveillance can be postponed or done remotely whenever is possible.
United Arab Emirates TRA (Wireless) TRA Paperwork applications will be processed as normal. For sample required such as mobile phones, approval will be granted first without sample submission, but screenshots of Emergency Alert setting and IMEI number must be uploaded for review. Samples may still be required at a later date.
Uzbekistan STZ (Safety) STZ  
Vietnam  CR (Safety) CR  
Vietnam  MIC (Wireless) MIC  
Vietnam  MOIT - EE MOIT  
Vietnam  VTNA (Safety) VTNA  
Yemen MT&IT (Wireless) MT&IT  

 

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