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  • Case Study

Consistent Data Supports Carbon Intensity Reduction Goals

UL 360 customer uses information collected internally to inform its decision-making, address concerns and prioritize actions.

Wind farm on hillside with sunset in background

As one of the biggest energy players in the Asia Pacific region, with 5 million customers across China, India, Australia and Southeast Asia, this power company uses coal and gas, as well as a mix of renewable energy systems, including wind and solar, to generate 22,000 MW of electricity a year.

To play a role in helping stabilize carbon dioxide (CO2) concentrations below 550 parts per million, the company set an ambitious goal to achieve a 75% reduction in its carbon intensity — from where it was in 2007 at 0.84 kg of CO2 per kilowatt-hour of electricity produced to 0.2 kg CO2/kWh by the year 2050. 

The company takes its approach to sustainability disclosure very seriously and is a member of the Hang Seng Corporate Sustainability Index Series, the Dow Jones Sustainability Indices (DJSI) and CDP.

The challenge

All Hong Kong listed companies must include environmental, social and corporate governance (ESG) information as part of their financial reporting commitments. Achieving carbon intensity reduction goals demands consistent data tracking and disclosures. The business has published environmental and social impact reports since 2002. In 2007, it began using a custom-built intranet system to report its monthly performance data for facilities and business units. However, the company’s existing data system was not flexible enough to meet its ambitious goals. With ever-growing reporting requirements and the need to supply senior management teams with regularly updated information in an easy-to-digest format, they needed a tool that would help them track and understand the performance and generation output recorded from more than 75 different sites.

The solution

The company replaced its internal system with UL 360, a custom-built sustainability platform from UL Solutions. Around 300 employees across the business now input data into one centralized system. The company uses this information internally to inform decision-making, address concerns and prioritize actions, and to inform its external non-financial reports and disclosures, such as the Dow Jones Sustainability Indices (DJSI) and CDP. 

UL 360 Sustainability software provides an end-to-end platform for companies to input softer data, such as community investment, which had been notoriously complicated to trace, especially at year-end.


UL 360’s capacity to tailor its platform to the company’s specific needs has resulted in an efficient, time-saving method to collect data from multiple sites and then consistently present coherent information to its leadership. Now when senior managers ask for an update on a site’s generating capacity, the system can graphically illustrate the current performance status of each facility.

Because the business has committed only to reporting numbers it can verify, the system has been crucial in improving the traceability of all data, identifying who input the data, from which location and at what time. This, in turn, makes auditing the data for external verification much more straightforward. Auditors can be given a guest login to access data and check the numbers.

With an enhanced view of its data, the company can now analyze its short- and medium-term performance, identify trends and find ways to improve operational efficiency. 

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