Use our Field Sprinkler Testing tool to submit sprinklers sampled from field inspections
Many communities have adopted NFPA 25 as a referenced standard in their building codes, which are enforced by local inspection authorities. The test results reported from UL Solutions assist these interested parties in accessing the effectiveness of sprinkler systems, or the need for replacement of sprinklers currently in service.
UL Solutions update to Field Sprinkler Testing Tool
The UL Solutions Field Sprinkler Testing tool, formerly known as SPLASH, released new updates.
Starting June 17, 2024 at 8:00 a.m. CDT, The UL Solutions Field Sprinkler Testing tool is live with new updates. The update includes modifications to the user interface and payment method to provide a seamless approach for initiating and handling Sprinkler and Sample Tag Requests.
Check out the demo video if you need assistance as you navigate the new tool.
Use this self-service portal to create an account and to manage testing and reporting on sprinklers from specified locations.
The self-service portal benefits of using this tool to the submitter are:
- Basic information provided on each submittal requested.
- An automatic email generated with a sample shipping form for attaching to the box of samples for quicker processing and testing of the samples.
- The ability to download test report(s) after testing is completed.
- Convenient payment methods with the acceptance of credit cards for orders less than $5000
- Request identification tags through the portal.
Contact us
For questions about your account, contact us at global.accountfieldsprinklernbk@ul.com.
For questions about the status of your testing or previous reports, contact us at nbk.fieldsprinkler@ul.com.
Frequently asked questions
- When do I send my sample sprinklers?
Customers must first submit an order in the Field Sprinkler Testing tool prior to sending in sample sprinklers. We are unable to conduct testing on samples without an open order.
- How do I submit an order in the Field Sprinkler Testing tool?
Review the demo video for an overview of how to submit an order.
- I’m having trouble accessing the Field Sprinkler Testing tool.
Make sure you are using a preferred browser. Current versions of Google Chrome and Microsoft Edge are compatible with the Field Sprinkler Testing tool.
If you have tried both preferred browsers and are still experiencing issues, try:
- Clearing your cache
- Turning off ad blockers
- Using incognito mode
For any other access issues, contact us.
- Where can I locate my previous reports from Splash?
All prior submittals can be found under the “Historical Data” tab. Data migration is still in progress and is expected to complete by the end of September. If you require a copy of a report prior to that date, please send a request including the Lot and Occupant details to nbk.fieldsprinkler@ul.com.
- How do I print my testing label?
In the Field Sprinkler Testing tool, navigate to the “Order Request – submitted” tab. Find the order label you want to print, and select “Print Label.” You should print two copies - one for the outside of the box and one for the inside the box. This will help us process the receipt of the sprinklers.
- Can I change occupant information once an order has been created? How do I change it?
You can update occupant information in the tool if the sample testing has yet to be completed. To update occupant information, click on “Update Occupant,” search by order number and select “Edit.”
- Which payment methods do you accept?
For orders under $5,000, we accept all major credit cards including Visa, Mastercard, American Express and Discover. For orders $5,000 and over, payment must be completed by purchase order.
- How do I view the status of my order?
Navigate to the “Order Request – Submitted” tab. In this view, you will see order information like your company name, contact name, number of sprinklers, number of sample tags, lab status, project number.
When the order is created, the lab status will be “Samples Un-received”. Upon receiving the sample, the lab status will change to “Samples Received” and you will receive a project number. Lab Status will also update to “Samples in Testing” and “Testing Completed” as the project progresses.
- When do I get charged?
If paying with a credit card, your card will be processed once samples have been received and we have confirmed the number of submitted samples. For all other payment methods, an invoice will be submitted after testing has been completed.
Fire Sprinkler Testing and Certification
Providing expert testing and certification of sprinklers to check the operating performance of both wet- and dry-type sprinklers in residential, commercial and industrial settings.