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Maintaining a confident direction


Moving swiftly with a unified purpose

Our commitment to our mission of working for a safer world remained steadfast.

We trusted science to guide our strategy and our investments. We introduced new innovations, invested in laboratories and facilities, and continued to attract top talent so we could be the best partner for customers seeking to deliver transformative products and services.

Our achievements and accolades this year are proof that hard work, done in service to a greater goal, will always matter.



A broader, deeper laboratory network


Testing connected technologies in Carugate

As wireless and networked devices grow more complex and integral to a wide range of industries, manufacturers require access to testing services that meet these evolving needs. To rise to the challenge, we have expanded our laboratory in Carugate, Italy, with streamlined processes and enhanced capacity for electromagnetic compatibility (EMC) and wireless testing. Through these investments, UL is helping expedite market access for the European market.

Laying the foundation to charge ahead

We are focused on the challenge of climate change. Speeding the transition to net-zero transportation requires the swift development of reliable charging equipment for electric vehicles (EVs). With the opening of the new UL EV Charging Test Center in Frankfurt/Neu-Isenburg, Germany, we are ready to help customers demonstrate safety of new equipment to meet growing market needs.

Enhancing fire safety in the Middle East

Preventable fires destroy life, property — and potential. With our new facility in Abu Dhabi, United Arab Emirates, we can promote fire safety by providing testing for electrical and optical cables and busways throughout the thriving Middle East market.


Strategic strengthening of worldwide capabilities


Building our core to embrace new opportunities

Manufacturers develop complex products and solutions that don’t fit in a tidy box; they’re complicated, interconnected systems of technologies and materials that require calculated, custom solutions to access new markets and mitigate risk. With our acquisition of Method Park, headquartered in Germany, we can connect dynamic manufacturers with core testing, inspection and certification (TIC) as well as process-based solutions, advisory services and software support for compliance and training.

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Empowering renewable energy with strategic analysis solutions

The shift to renewable energy must be accelerated — and solar energy represents a vital part of the solution. As solar plants come online, operators need to analyze and respond to changing conditions to improve performance and gain actionable insights. The acquisition of Clear Sky Analytics enriches our portfolio and allows us to connect more operators with brilliant analysis.

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New relationships offer new possibilities


Streamlining market entry for fire safety technologies

Critical equipment that can detect and suppress fires, enhance security or prevent natural disasters needs to get to market swiftly and start saving lives. Our partnership with Cologne, Germany-based VdS helps manufacturers more easily enter and expand into Germany, Austria and Switzerland through data acceptance, single-source testing services and streamlined cross-border certification.

Sharing expertise for safer outcomes

Tailored functional safety training helps operators of complex products work safer — but smarter, too. Customers in industries such as autonomous vehicles (AVs), machine safety, robotics and industrial control systems will connect with that training through our participation in Arm’s Functional Safety Partnership Program. UL’s functional safety training, assessment and audit services can help strengthen technical knowledge for safer outcomes.

A gathering of change agents

Pushing the frontiers of mobility comes with significant potential for greater convenience and safety — but risks, too. We hosted the Realizing the Future of Mobility Now Summit with the Singapore-based Advanced Remanufacturing and Technology Centre to directly address the range of challenges that come with these increasingly intelligent solutions. This event brought industry leaders together to explore key topics that will advance safer adoption of these limitless technologies.

Paving the way for energy transition

As natural disasters and climate change impact energy supplies, microgrids offer a steady, secure supply of power in challenging locations. Think Microgrid, a coalition of energy industry leaders including HOMER Energy by UL, was formed in 2021 to help regulators understand this emerging technology approach. Think Microgrid helps drive acceptance of microgrids as a reliable, cost-effective and sustainable answer to energy insecurity.


Earning recognition for organizational expertise


Supporting public health through training

The U.S. Food and Drug Administration (FDA) works to protect public health through regulatory oversight, which requires staying up to date on the latest industry developments and applications. UL’s ComplianceWire® team partnered with the FDA on a comprehensive library of 200 life science e-learning courses used by FDA investigators and medical device, pharmaceutical, biotech and governmental bodies worldwide. In recognition of the stellar performance of this multiyear project, the FDA awarded ComplianceWire® with the prestigious Leveraging and Collaboration Award.

Keeping workers connected and informed

Many employees across a wide variety of industries shifted to remote work, presenting a challenge for workplace training efforts. UL’s Global EHS Training library offers more than 1,500 in-depth, self-paced courses that connect workers with critical knowledge wherever they are based. In recognition of our ongoing efforts to provide stellar training solutions, Training Industry, a reputable resource for learning professionals, named UL one of the industry’s top 20 training companies for 2021.

Transparent ESG reporting solutions

More organizations recognize the importance of actionable and accountable environmental, social and corporate governance (ESG) programs and goals. Yet providing clarity around progress has proved challenging and time-consuming. UL developed 360 Sustainability Software to facilitate clear calculation and communication of ESG performance. Our flexible solution, a choice by high-profile companies around the world, was ranked as a top ESG software selection by Verdantix, an independent research and consulting firm.


A deeper look at our commitments

Impact 100

Making measurable impact on sustainability, globally and locally

Corporate Sustainability mobilizes UL’s mission to work for a safer, more secure and sustainable world by fostering a culture of sustainability across our entire organization and throughout our communities.

Always focused on the power of science, in 2021, we joined the Science Based Targets initiative (SBTi), a collaboration between nongovernmental groups, research institutions, the United Nations Global Compact and more than 2,000 business members. Our partnership with the SBTi reaffirms our commitment to fight climate change and empower our customers with solutions to do the same, utilizing science-based, validated strategies.

We also view sustainability through a social lens and support employees’ acts of service in their communities and beyond. This year, our network of Social Sustainability Champions launched Impact 100, a global campaign to reignite our UL spirit and reconnect us with colleagues as we returned to work. Impact 100 launched in November 2021 with 100 days of service. More than 600 employees recorded involvement with volunteer initiatives. To spur engagement, UL matched employee donations up to $100 to global nonprofits, including Doctors Without Borders, Safe Water Network, UNICEF, Watts of Love and Direct Relief.

Learn more about UL’s Corporate Sustainability commitments and performance.

Enriching our potential through Diversity, Equity and Inclusion

At UL, we continue to work towards building an inclusive culture with equitable opportunities and balanced representation. In 2021, we added Equity into our Diversity and Inclusion practice to focus on providing access and opportunities to employees based on the support they need. We continued to invest time and resources across the Diversity, Equity and Inclusion (DEI) ecosystem, including our workforce, workplace, marketplace and education areas.

We also made notable progress toward our DEI commitments. Successes include increasing representation in the U.S. among our Black and Latino colleagues overall and in leadership, increasing representation among women in leadership, and receiving recognition for leaders, such as our CEO, Jennifer Scanlon, and Weifang Zhou, UL’s executive vice president and president of Testing, Inspection and Certification.

In 2021, we added to our Business Resource Groups (BRG). These groups celebrate diversity, expand knowledge and elevate positive solutions and are open to all. More than 2,600 employees participate worldwide:

  • Black Business Resource Group
  • Latino Business Resource Group
  • Military Business Resource Group
  • PRIDE UL Business Resource Group
  • Tribal Voices Business Resource Group
  • UL Parents Business Resource Group
  • Women in Leadership Business Resource Group
  • Young Professionals Business Resource Group

Learn more about UL’s DEI efforts.

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