Managing compliance, market access and sustainability in the general merchandise and hardline goods industry
Retailers, private labels and manufacturers of general merchandise and hardline goods face challenges in assessing safety, quality and performance of a wide range of items, from household and kitchen utensils to candles, from eyewear to small appliances. Requirements for each product category vary, and chemical regulations for consumer products are on the rise.
Maintaining high-quality products that meet legislative requirements helps to reduce the probability of product recalls, increase customer satisfaction, and improve manufacturing efficiencies. In addition, global companies have recognized an unprecedented sense of urgency to address climate and pollution crises. Sustainability is no longer a “nice to have” but has become a necessity driven by regulation, incentivizing policies and consumers.
