Service

Quality Assurance Services for Retail

UL Solutions helps retailers mitigate supply chain risks and launch successful products through quality assurance programs.

Portrait of a young man looking at clothes to buy at shop

Quality assurance services for retailers

With more than a century of expertise in product safety and quality testing, we are trusted by retailers to help meet regulatory demands, secure supply chains, and help accelerate global market access. From compliance issues to trade challenges, we work with you to navigate the complexities of the global marketplace. Our services help you meet regulatory requirements while quickly responding to market demands.

Our retail quality assurance services can help address market challenges

Retailers face a unique set of market challenges. Our complete range of retail services helps manufacturers, importers, exporters and retailers of furnishings and consumer products to address these challenges, including:

Testing and certification

UL Solutions conducts a full range of services, including Mechanical and Durability Testing, Chemical Content and Emissions Testing, Flammability Testing, and Product Safety Certification to UL 962 — Safety Standard for Household and Commercial Furniture and UL 65 for wired displays.

Audit and inspection

UL Solutions provides production checks before, during and after production (TOP and DUPRO) as well as retail store checks to verify the quality of your raw materials and production, marking and packaging, and product presentation.

Technical assistance and support

UL Solutions has a team of experts that can help retailers understand their risks and market requirements, including –

Evaluating existing testing protocols and developing new protocols.
Responsible sourcing services, which include supply chain monitoring, research and program development, to deliver the intelligence and tools businesses need to activate and advance responsible sourcing practices within the supply chain.
Global Market Access to provide retailers and manufacturers with an understanding of the regulatory requirements they must meet enter markets around the world.

Why UL Solutions for quality assurance services

By providing you with the appropriate testing, inspection and technical support services throughout your supply chain, we can help you to minimize the risk of recalls, returns and complaints, while helping protect and support your brand.

UL GREENGUARD Certification

UL GREENGUARD Certification helps demonstrate compliance with chemical emission standards and your commitment to healthier indoor environments, driving trust among health and safety focused customers.

Chemical emissions testing is conducted in chambers such as this one depending on the product size.

Chemical Emissions Product Testing

UL Solutions has evaluated more than 70,000 products for more than 10,000 chemicals. With our state-of-the-art technology, we can measure chemicals from products, including furniture, construction materials, consumer products, electronics and appliances.

A weight sits on an office chair as part of testing

Furniture Testing Services for Performance and Durability

Meet consumer expectations through our various furniture testing services for performance and durability--which includes ANSI/BIFMA furniture testing, UL 1286 Safety Certification, and GREENGUARD Certification.

U.S. Retail Market Surveillance Program

Protects the integrity of the retailer and the brand by proactively surveying products on the market.

Businesswoman looking at whiteboard in office

Consumer Retail Advisory and Training Services

We offer a suite of advisory and training services specifically designed for retailers. From product design to product display, we focus on sharing the knowledge our customers need to advance their businesses in an increasingly competitive landscape.