Customer Center

As a customer of UL Solutions, we want to provide you with the knowledge needed to navigate your journey with us – providing you the expertise and insights necessary to solve your critical business challenges.
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Get connected with our sales team

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Thank you for choosing UL Solutions. As a customer of UL Solutions, you have access to helpful features to enhance your engagement, educate your stakeholders and simplify your processes.

The UL Solutions Customer Center is your resource for important updates, news, tools and resources and helpful tips. Enhance your engagement with us today by incorporating all that being our customer has to offer!

If you have a question this page doesn’t answer, please contact us today and we would be happy to help you.

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Frequently Asked Questions for Customers

Find answers to your most-asked questions about our services, your projects or doing business with UL Solutions.

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New to UL Solutions?

We are happy to have you on board! See how we can help you demonstrate safety, enhance sustainability, strengthen security, deliver quality, manage risk and achieve regulatory compliance by learning about us here.

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How to Add a New Manufacturer

Adding a new or changing a manufacturer for your production process can be a simple process but below are some key points to be aware of to make the process easier.

Related resources

Help and Support

Answers to your frequently asked questions, report revision submissions and contact information for customer support.

About UL Solutions

UL Solutions is advancing safety science to take businesses further, faster — safely and sustainably

Follow-Up Services: Ongoing Onsite Certification Inspections

Understanding ongoing inspection requirements for your UL Certifications.

myUL® Client Portal

Register for our client portal today to access all your information in one convenient place.

Customer Confidentiality and Complaint Process FAQ

How we maintain customer confidentiality and manage complaints.

Marks and Labels

UL Solutions is a global leader in testing, inspection, certification, auditing and validation. Our UL Mark is recognized as a symbol of trust, appearing on billions of products globally.

Tools, Apps and Databases

Explore all the possibilities, from accelerating market acceptance to transforming data into actionable intelligence, enhancing security to managing sustainability, and more.