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Within UL Solutions we provide a broad portfolio of offerings to all the medical device industries. This includes certification, Approved/Notified Body and consultancy services. In order to protect and prevent any conflict of interest, perception of conflict of interest and protection of both our brand and our customers brand, we have processes in place to identify and manage any potential conflicts of interest and maintain impartiality. UL Solutions is unable to provide consultancy services to EU MDD, MDR or IVDD Notified Body, UKCA MD Approved Body or MDSAP Customers.
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Remediation Services

Our remediation services are high-level, capacity-building activities that help you dig deeper into the root causes of audit findings and build a robust management system to prevent their reoccurrence.

Embroidery machine at a clothing factory.

Improve your social responsibility with UL Solutions responsible sourcing program and remediation services 

Our remediation services are high-level, capacity-building activities that help you dig deeper into the root causes of audit findings and build a robust management system to prevent their reoccurrence. 

If your suppliers have minimal knowledge of social compliance legal requirements, we offer e-learning training to help them gain a basic understanding. 

The modular approach of our remediation services

Core modules

Pre-engagement meeting

An initial 1.5 to 2 hour pre-engagement meeting is scheduled to ensure client’s commitment to and understanding of the process.

System gap analysis

2-3 day consultancy with our experts for system gap analysis, including:

  • Root cause analysis.
  • Management system evaluation.
  • Documentation review.
  • Small group engagement and training.
Implementation Planning Facilitation (IPF)

During a 1-3 day consultant by our experts to cover:

  • Root causes used to set goals with multiple steps.
  • Five components of management systems.
  • Key performance indicators (KPIs) identified.
  • Progress tracked through Gantt chart.

Follow-up modules

Online support and remote support services

Select the service that best suit your needs between 1 day consultant through online support or 1 – 2 hour call for remote mode for:

  • Supporting facilities to address findings.
  • Verifying the progress is on track.
  • Helping client to remove obstacles to complete corrective actions.
  • Creating opportunities for management to demonstrate compliance on-site and ask questions when facing new situations arising during the implementation of the remediation plan.
  • Reminding the site management team that the program and corrective actions are ongoing.
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Remediation

Remediation services

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