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Within UL Solutions we provide a broad portfolio of offerings to all the medical device industries. This includes certification, Approved/Notified Body and consultancy services. In order to protect and prevent any conflict of interest, perception of conflict of interest and protection of both our brand and our customers brand, we have processes in place to identify and manage any potential conflicts of interest and maintain impartiality. UL Solutions is unable to provide consultancy services to EU MDD, MDR or IVDD Notified Body, UKCA MD Approved Body or MDSAP Customers.
  • News Story

The Retail Software Platform Helping Teams See the Bigger Picture

UL Solutions’ Retail Total Access™ brings testing, inspection and audit data into one platform, giving companies greater supply chain visibility to help improve product quality and manage risk.

Person using Retail Total Access software on a laptop.

August 25, 2026

Key Points

  • Retail Total Access centralizes testing, inspection and audit data in a single platform, helping retailers manage product quality, supplier performance and supply chain risk.
  • The retail software platform improves supply chain visibility and decision-making by helping users track quality data, identify recurring issues, compare supplier performance and address risks earlier.
  • Built specifically for retail supply chains, Retail Total Access streamlines quality management by combining audit requests, inspection tracking, reports and failure management in a single system.

Robust software has long been an essential tool for retail success, but it has become more important in recent years, especially as companies seek to integrate numerous systems and improve efficiency.

According to the OECD, global value chains account for about 70% of international trade, as materials, components and services cross borders multiple times before reaching consumers. As supply chains become increasingly interconnected, retailers need greater visibility into quality and supplier performance.

Recognizing this need, UL Solutions has developed Retail Total Access, a software platform that can help retailers gain visibility, centralize data, troubleshoot recurring problems and make confident, well-informed decisions.

What is Retail Total Access?
Retail Total Access is a software platform that brings together testing, inspection and audit data to help retailers manage product quality and supply chain risk.

Who can benefit from it?
UL Solutions designed this software for retailers managing global supply chains and working with multiple suppliers and factories.

What problems does it solve?
Quality data is often spread across systems, making it difficult to track supplier performance, identify recurring issues and act quickly. This platform centralizes that information.

What can users do with the platform?
Users can submit testing, inspection and audit requests, track progress, access reports and images, manage failures and analyze performance trends.

How does it improve decision-making?
By bringing data into one place, the platform helps teams efficiently identify patterns, compare supplier performance and address risks earlier.

What are some key advantages of the software?
Retail Total Access helps teams understand vendor performance, spot repeat failures, track delayed shipments due to quality issues and assess risk across regions and factories.

How is it different from existing tools?
It combines multiple functions, including testing, inspection and audit data, into a single system rather than requiring separate platforms.

How does it support supply chain transparency?
Retail Total Access gives users a clearer view of supplier performance and quality data across regions, helping teams identify repeat issues, assess risk and respond earlier.

Where can I learn more?
More details about Retail Total Access are in an Aug. 24 press release.

Additional information about how UL Solutions software helps companies access quality assurance and performance data is available on the Retail Total Access service page at UL.com.