December 3, 2021
by Raissa Havens, Regulatory Specialist, UL’s Supply Chain team
The Ministry of Justice and Public Safety published Ordinance MJSP No. 392, of Sept. 29, 2021, establishing the obligation for suppliers to inform the consumer of any quantitative changes to the packaged product placed on the market for sale including online sales.
The information that is mandatory to be declared in case of quantitative changes to the product, according to Article 2 is:
- the occurrence of quantitative changes in the product
- the amount of product in the packaging before the change
- the amount of product in the packaging after the change
- the amount of product increased or decreased in absolute terms and percentages
The information should be available for a minimum of six months from the date of change and must be made available by the Customer Service Center (known as SAC in Brazil), a QR code or other methods. The formatting requirements, such as the size and location of the information on the label, can be found in Article 3.
This regulation repeals Ordinance 82 of Jan. 23, 2002, and enters goes into effect in March 2022.
Recommended action items
- Monitor any quantitative changes for consumer products sold in Brazil
- Review labeling requirements to ensure compliance if changes are made
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