Payment instructions including banking details and remittance advice mailbox information are located on all UL invoices.
- Check payments – please list the invoice numbers being paid on the remittance stub
- Electronic Funds Transfers including ACH’s, IBAN’s, Wires, Online Bill Payments and Credit Card Payments – please send the invoice numbers being paid to the remittance advice mailbox on your invoice
It is very important to review your invoice to ensure the vendor name and banking details in your A/P system matches the company name and banking details on the invoice to be paid. To obtain W-9 or W-8BEN documents and update your Vendor set up, please contact the Customer Experience Center at CEC@ul.com or, for North America customers, call 1-877-UL-HELPS (1-877-854-3577) to speak with a Customer Service Professional.
Customers located outside of North America, please click here to locate the appropriate regional contacts.