Field inspection services

If your product or equipment has been recently installed and is missing the proper UL labels, UL's Field Inspection Service can provide an onsite inspection to allow the product to be field labeled. This service can help you avoid costly removal and replacement of your product, saving you both time and money.

To qualify for this service, the equipment or products should meet the following criteria:

• Must have an active UL certification.
• Must have been manufactured at a UL authorized manufacturing facility in accordance with the active UL Procedure.
• Should not have been in use for more than one year.
• Should not be covered under the general coverage category for signs.

In addition, minor modifications performed in the field are permissible on equipment or products provided that the modifications are fully in accordance with the UL Procedure. Such modifications shall be made by the manufacturer authorized in the UL Procedure that covers the equipment or product.

All Inspection, Measuring, and Test Equipment (IMTE) required as part of the UL Follow Up Services Procedure or used in the conduct of the inspection of the product must be provided to our Field Representative by the applicant, manufacturer or on site contact. The IMTE must be calibrated and included in a calibration system.

Only the UL Applicant for the file, the Manufacturer of the product, or a Distributor specified in the UL Follow-Up Services Procedure, may initiate the Field Inspection of a product.

The application process

If the equipment or products meet the above criteria, you can complete the on-line Field Inspection Application form. This form will be routed to the appropriate UL Field Services Area Office for review and processing. Once the application has been received and reviewed, a UL Field Services representative will contact you to schedule the inspection.

In addition, if your equipment or products have been “red tagged” by the local authorities having jurisdiction (AHJ), we will contact the local inspector or building official to fully understand their specific concerns prior to conducting the Field Inspection. Once your product or equipment is inspected, and found to be in compliance by a UL Field Representative, the UL label can be applied.

If you have any questions please call UL Customer Service at (877)854-3577 or contact us by email: ULFieldInspections@ul.com