UL's Two-Inspection Follow-Up Service Program streamlines global market access
UL High Tech manufacturers who currently receive 4 Follow-Up Service (FUS) visits during the year will now be able to enroll in UL’s latest follow-up service model, which will streamline the number of visits to two per year. The two visits under the new program will combine factory product inspections with a quality process audit. By redesigning the FUS model to coordinate the two, UL aims to:
• Add value to you by taking a longer-term safety view while at the same time reducing the number of visits
• Work with you to review specific aspects of your quality system
• Provide input that may be valuable in improving operations and helping you gauge the effectiveness of your quality control processes
Each year, one audit visit will evaluate a manufacturer's products, production processes, and quality management systems, emphasizing the suitability and effectiveness of process controls. Where appropriate, UL will help to identify possible improvements. The second visit will be primarily a routine product audit, with some limited attention to quality management as noted during the full process audit.
Benefits of the Two-Inspection Follow-Up Service Program
Added value: The new approach will add value for you by evaluating a manufacturer's process controls and providing a mechanism to identify possible improvements. Manufacturers will also benefit from fewer interruptions to production schedules.
Improved operations: Integrating product and process audits into one visit enables UL to take a more holistic view of your manufacturing operations, helping you to evaluate the effectiveness of product safety and quality within the manufacturing processes.
Alignment with globally recognized inspection programs: This new service is more aligned with global inspection programs for CENELEC factories. Customers who are subject to such inspection programs will find the new approach familiar and easy to adopt. The program is especially valuable for customers seeking to leverage UL's Global Market Access services by aligning inspections into a single, common system. UL Demko's recognition of CIG reports can waive some testing for European marks such as D, ENEC and GS marks.
Better supply chain management: UL has a long-standing and extremely robust system to help you manage your entire supply chain by determining that all critical components are tested, recognized or certified, and subject to ongoing inspections. The Two-Inspection Program is an integral part of this approach: by improving quality at the manufacturing level, the program can help customers strengthen the safety of products and components entering the supply chain.
The new follow-up approach is completely optional. Any UL customers may choose to continue with the current four-visit approach, or can opt for a combination of both approaches in different manufacturing locations.
Manufacturers of UL applicants who wish to participate should contact their applicant who can then opt-in for a particular manufacturer's location.
If you're interested in moving to the Two-Inspection program please send the following information to the UL's Customer Service team:
File numbers for high-tech products certified by UL for the United States, Canada and other international marks noted above
List of manufacturing locations that will be participating in the Two-Inspection program
In addition, to assist you to understand the benefits of the Two-Inspection Program, we would like to invite you to join one of our informational webinars:
Date: July 31, 2013 (Wednesday)
Time: 11:00 a.m. (US & Canada, Central Daylight Time)
Speaker: Tom Jackson, UL Sales Director (North America), Mark Lavine (Quality Engineering Manager)
Date: July 31, 2013 (Wednesday)
Time: 2:00 p.m. (Greater China Time)
Speaker: Chris Lin (Business Development Manager, UL Global High Tech) & Chevy Chen (Field Services Manager)
Language: Mandarin 國語
CIG Audit Processes
- CIG023 - Factory Inspection Report (May 2009)