Underwriters Laboratories

Checks made payable to Underwriters Laboratories Inc. (UL) should be sent to UL's lockbox account at The Northern Trust Bank in Chicago. The address is:

UL Inc.
P.O. Box 75330
Chicago, IL 60675-5330.

Payment instructions are located on all UL invoices for the convenience of our customers. Please indicate the invoice number(s) being paid and customer account number on check.

* If you wish to overnight or Fedex your payment, please contact your Customer Service Professional at 1-877-UL-HELPS (1-877-854-3577).

Use the following grid for additional information on how to pay your UL invoices locally organized by the UL contracting entity. Please refer to your appropriate section below for the payment information.

Note: Please reference the invoice number of project ID to assure proper credit for payment received.

For electronic remittance, please send an email to Nbkcashapplication@us.ul.com.

How to pay your UL invoice when your contract is with the following UL entity:

• See Section A: Payment instructions for Underwriters Laboratories Inc.
• See Section B: Payment instructions for UL International Services B.V.
• See Section C: Payment instructions for UL do Brazil Ltda.
• See Section D: Payment instruction for UL do Brazil Certificacoes.
• See Section E: Payment instructions for UL DEMKO.
• See Section F: Payment instructions for UL India Private Ltd.
• See Section G: Payment instructions for Underwriters Laboratories of Canada.

Country

Section A - Underwriters Laboratories Inc.

Section B - UL International Services B.V.

Section C - UL do Brasil Ltda

Section D - UL do Brasil Certificacoes

Section E - UL DEMKO

Section F - UL India Private Ltd

Section G - Underwriters Laboratories of Canada

Accounting operations are currently centralized at UL's corporate headquarters in Northbrook, IL. Within the Accounting Department, accounts are divided into Global Operations and U.S. Operations.

This amount is based on your UL credit status and the established project price.

We have programs that allow flexibility in preliminary deposits for returning customers. Contact your project engineer for more information.

If there is no name referenced on the invoice and you do not know who at your company worked with UL on this particular project, contact a Northbrook Accounting Client Service representative at +01-847-272-8800, ext. 43100, or fax your request to +01-847-509-6354.

Customers using e-invoice can contact us worldwide at e-invoice@us.ul.com or via telephone at +1.847.664.2222.

Send your request to our Customer Experience Center at CEC@us.ul.com or call 1-877-UL-HELPS (1-877-854-3577) to speak with a friendly customer service professional.

Contact your UL project engineer regarding the receipt of the application.

The terms are payable upon receipt.

To receive this status, fax Pam B. Lind of UL's Global Credit Department at +1-847-313-3439, or e-mail her at: Pamela.B.Lind@us.ul.com. Please include the following in your fax or e-mail request:

• UL subscriber #
• Contact person of requesting company
• Title of contact person
• Phone of contact person
• Fax of contact person
• Proof of name change or ownership change, if applicable

After an analysis of your Dun & Bradstreet rating and payment history with UL, you will be notified whether or not you are approved. If you are approved, the appropriate contracts will be forwarded to you for your signature. The credit analysis process usually takes 48 hours to complete. Your return of the signed agreement establishes preferred credit.

To begin this process, please contact UL's Accounting Department via phone at +01-847-272-8800, ext. 43100 or fax at: +01-847-509-6354.

This is probably due to the reimbursable/ out-of-pocket expenses not included in the project price. These costs cannot be calculated until the project is completed.

Reimbursable expenses are the out-of-pocket expenses UL incurs during the project investigation. These may include materials, supplies, travel expenses, etc.

Send a written request with a copy of your purchase order to Customer Experience Center at CEC@us.ul.com or call 1-877-UL-HELPS (1-877-854-3577) to speak with a friendly Customer Service Professional. Your purchase order number will be entered into the billing instructions for your company, so that future invoices will include the purchase order number. Changes or updates should also be handled this way.

This should be located on your invoice. If not, check with your UL project handler or Customer Service Professional at the office you work with.

All requests for factory or file withdrawals must be made in writing by the Applicant of the file. In order for adjustments to be made to the Annual Maintenance Fee (AMF), the request for withdrawal must be made prior to March 15 of the year found on the Invoice in question. Invoices covering the AMF are generated January 31 of each year and mailed to all UL Customers immediately thereafter.

If an inspection has been conducted at a manufacturing location prior to UL being notified, the inspection charge remains valid. A letter requesting withdrawal should be submitted as soon as possible in order to avoid future inspections at that particular location.

A signed copy of the inspection report is provided to the manufacturing representative at your manufacturing location at the time of the inspection. If you cannot locate it, please contact the Customer Experience Center at CEC@us.ul.com or call 1-877-UL-HELPS (1-877-854-3577) to speak with a friendly Customer Service Professional.

This fee, assessed on January 31 each year, covers the cost of maintaining a client's listing. It covers costs such as: maintaining UL's database system for UL Listings, Recognitions and Classifications; mailing pertinent and relevant information for clients on a specific category basis; supporting field and office staff that assist with technical questions; printing company information in our product directories; supplementing Standards development; and other areas. This fee is assessed to each client's manufacturing location. The amount of the fee is based on the number of UL files at each manufacturing location.