Capacity Building and Continuous Improvement
UL takes a holistic approach to solving root issues identified during a corporate social responsibility (CSR) audit.
Audit findings are generally the result of systemic issues in management systems and operations affecting not only labor management but also working hours, on-time delivery, quality and cost. Addressing the systemic issues as part of a comprehensive capacity building and continuous improvement program can provide benefits to all stakeholders in the value chain.
Program benefits can accrue in many areas.
For factories:
- Increased productivity through optimization of manufacturing systems, with the tools necessary to develop continuous improvement processes
- Improved worker retention through enhanced training, communication and HR management systems
- Compliance with regulations
For vendors, agents, licensees and suppliers:
- Broadened oversight of manufacturing partners’ management systems through a proactive approach to social responsibility implementation
- Streamlined and integrated remediation process to address root causes
- Compliance with laws and standards, and the ability to better meet customer requirements
For brands and retailers:
- Delivered ROI on responsible sourcing practices
- Assistance with management of continuous improvement programs and factory communication
- Improved reporting systems by employing Key Performance Indicator (KPI) reporting across the manufacturing value chain
UL offers a wide array of classroom and e-learning opportunities for brands, retailers, suppliers and factories in more than 15 languages.
